Office Coordinator St. Francis Eastside Medical Office Building
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Job Location:
Greenville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Bon Secours
Intro paragraph
As a faith-based and patient-focused organization Bon Secours exists to enhance the health and well-being of all people in mind body and spirit through exceptional patient care. Success in this goal requires a culture of compassion collaboration excellence and respect. Bon Secours seeks people that are committed to our values of compassion human dignity integrity service and stewardship to create an environment where associates want to work and help communities thrive.
Office Coordinator St. Francis Eastside Medical Office Building 131 Commonwealth
Job Summary:
The Office Coordinator coordinates services of assigned practice while working as Medical Assistant or Front Desk position for a designed % of time based on the volume of the practice. Coordinates and monitors the work of all office staff and administrative functions. Monitors clinical and clerical staff compliance with regulatory requirements.
Essential Functions:
- Demonstrates and meets competencies and skills as outlined in the the departmental skills/competency checklist annually.
- Plans prioritize and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form.
- Maintains a current knowledge of all departmental policies procedures functions and EMR in order to make appropriate decisions with guidance from the APM for all aspects of the practice
- Works with providers to ensure Press Ganey Patient Experience scores are strong. Responsible for implementing processes at sites when experience scores are not meeting benchmarks.
- Maintains supports and communicates initiatives such as PCMH EMMI Tel-Assurance Meaningful Use.
- Prepares patient and equipment for exams and procedures apply/remove dressings administers treatment under the direction/supervision of the physician. Maintains medical supply inventory maintains physicians call schedule schedules all surgeries and procedures with the OR if applicable. Provides phone triage for scheduling same day appointments.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
Education:
- High School Diploma or GED (required)
- Bachelors degree (preferred)
Required Licensing & Certifications:
- BLS Basic Life Support American Heart Association (required)
Experience:
- 1-2 years of healthcare experience (preferred)
- 1-2 years of extensive customer service experience (preferred)
- Experience in multiple areas of pre-access (scheduling pre-registration financial clearance) preferred.
Skills & Abilities:
- Active Listening
- Critical Thinking
- Verbal and Written Communication
- Monitoring
- Judgment and Decision Making
- Operation Monitoring
- Time Management
- Customer Service
- Problem solving
- Medical Terminology
- Office Machine Operation
- Supervision
- Coordination
- Teamwork
- Ability to train staff
Training:
None
Bon Secours is an equal opportunity employer.
What we offer
- Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
- Medical dental vision prescription coverage HSA/FSA options life insurances mental health resources and discounts
- Paid time off parental and FMLA leave shot- and long-term disability backup care for children and elders
- Tuition assistance professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Physical Therapy - St. Francis - EastsideIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
