Cluster Reservations Manager
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Job Location:
Victoria - Seychelles
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Create daily pickup reports and distribute to relevant hotel teams.
Conduct regular briefings with the reservations department to share updates and align on priorities.
Monitor competitor pricing demand trends and booking pace to identify opportunities and risks.
Oversee the reservations team to ensure accuracy service excellence and timely responses.
Handle group corporate and VIP bookings in coordination with Sales and Front Office.
Maintain and update PMS RMS and related systems ensuring data accuracy and consistency.
Supervise and train the reservations team providing coaching and performance feedback.
Conduct regular rate audits and ensure adherence to pricing and revenue policies.
Review daily arrivals allocations and special requests to ensure a seamless guest experience.
Assist the Director of Revenue with rate loading strategy development and reporting for revenue meetings.
Prepare daily weekly and monthly revenue performance reports.
Collaborate cross-departmentally to ensure alignment on commercial initiatives and sales strategies.
Qualifications :
- Bachelors degree in hospitality Business or related field.
- 35 years experience in Revenue or Reservations Management (hotel/resort).
- Proficient in PMS RMS CRS and OTA extranets.
- Strong analytical communication and leadership skills.
- Advanced Excel and data interpretation abilities.
- Detail-oriented organized and commercially driven.
Additional Information :
We are recruiting this role for Avani Barbarons Seychelles & Anantara Maia Seychelles Villas. This position reports to the Cluster Director of Revenue
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
