Director Transformation Digital Engagement

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the position of Director- Transformation/ Digital Engagement

This role will lead the vision and execution of Holmans digital transformation strategy for customer engagement ensuring that technology delivers meaningful value to both clients and internal stakeholders. By leveraging deep expertise in digital engagement the position oversees the roadmap for client-facing platformsguiding usability adoption and continuous improvement through collaboration with IT Customer Experience and business leaders. Integrating Voice of Customer insights data analytics and user experience best practices this role ensures our digital tools evolve in alignment with customer needs and business priorities. Acting as a key connector across disciplines the leader in this role will drive innovation measure impact through defined KPIs and champion a modern seamless digital experience across Holmans ecosystem

Primary Tasks:

• Identify and prioritize the Transformation roadmap for the specific Business area.
• Develop a change management plan surrounding the supply chain initiative and support the supply chain leadership with execution
• Facilitate cross-departmental collaboration solutioning communication and goal setting
• Construct training and employee onboarding programs required for the execution of new processes
• Lead the construction of future performance KPIs
• Develop and drive execution plans for high-impact transformation initiatives.
• Provide ready and frequent metric-driven executive updates on project status and risk (red yellow green)
• Document key requirements and determining what the project will and will not entail.
• Identifying required skill sets and the people who can effectively execute the project.
• Communicate expectations to those who will be executing each task.
• Determining the metrics that will define project success and how those will be objectively measured.
• Engaging stakeholders inside and outside the organization who will be affected by the project.
• Create a project budget and monitor to ensure costs are controlled.
• Perform all other duties and special projects as assigned.

Education and/or Training:

• Bachelors degree in a related field required masters preferred
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook Excel Word PowerPoint Project Visio SharePoint etc.)
• Proficiency in using project management tools and methodologies.
• Expert Cross-Organizational Communicator

Relevant Work Experience:

• 8 years experience including 5 at a leadership level; multiple levels of reporting relationships strongly preferred
• Excellent knowledge of process and system solutions across the company
• Excellent presentation organizational and communication skills required
• Change Management and Facilitation expertise
• Extensive knowledge and experience within own function and general knowledge of areas departments and/or function(s) within and across other disciplines

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At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays Bereavement and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate assist with or enhance any part of their application materials (including resumes cover letters written and verbal responses and images) or during any stage of the interview process. We value genuine original work that reflects your personal experience skills and communication style. As part of our commitment to a fair and transparent evaluation process please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

If you are a person with a disability needing assistance with the application process please contact

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.