Claims Senior Associate

This FTE hiring will bring an opportunity to improve productivity of current high claims volume and it will give our customers a satisfactory claims experience when the turn-around time is shortened. And especially when Claims in-house goes live numbers of claims cases will be handled by Manulife not TPA Insmart anymore these 3 FTEs will bring us big support to align with this big transformation.

Position Responsibilities:

• Perform Data Entry for claim cases
• Scan documents for non-digital cases
• Handling email box from customers for additional documents
• Handling sending back original documents to customers
• Other assigned tasks from Leader

Required Qualifications:

• Graduated from Collage or above
• Able to use Office tools smoothly
• Able to adapt to new changes of process and system.

Preferred Qualifications:

• Experienced in life Insurance industry
• Smart in logistics.
• Good communication.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .