You will be part of our Operations Team in the area of manufacturing and repair systems of Technical Support & Education team. You will document and support the processes as well asparticipate in rollouts of our systems. Furthermore you will provide our manufacturing and repair facilities with technical support and training on equipment and production software.
Your tasks
Provide second level technical and applications support for the manufacturing and service equipment and software
Responsibility for creation and implementation of rollout plans for the introduction of specialized equipment at Group Companies and Distributors
Train the local specialists and users how to operate and troubleshoot the equipment on-site or remotely
Ensure minimal disruption to production caused by equipment or infrastructure malfunctions or operator errors
Coordinate link to technical equipment specialists and operations team and communicate technical issues problems and suggestions for improvement
Your profile
A bachelors degree in Electronics or a related field or an equivalent education in the technology sector
A minimum of 3 to 5 years of hands-on experience in electronics or a similar technology field including support and training
Possess strong analytical skills efficiency and a strong focus on providing customer solutions and exceptional service
Demonstrated ability to organize tasks effectively and prioritize them accordingly
Fluent in both written and spoken English with proficiency in Spanish being an advantageous asset
Required Experience:
IC
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From hearing aids to cochlear implants to wireless communication, we are committed to offering the most c ... View more