Lets share a little about FBS and then we welcome you to apply:
Primary Purpose:
To drive revenue growth by delivering high-quality Gutter and Overhead Door solutions supported by expert product knowledge and trusted customer relationships. This role exists to maintain and grow the existing customer base while ensuring a seamless sales experience that reflects the companys commitment to making building easy.
Duties and Responsibilities:
Sales and Customer Engagement
Identify and pursue sales opportunities through outbound calls site visits referrals and networking.
Relationship Building
Build and foster friendly and professional relationships with customers suppliers and fellow employee owners.
Customer Assistance
Serve as a trusted advisor by understanding customer needs and offering tailored solutions. Educate customers and assist them with their purchasing decisions presenting value-engineered solutions when necessary.
Product Expertise
Maintain in-depth knowledge and understanding of gutter systems overhead door types materials accessories and installation requirements. Educate customers on product features warranties maintenance needs and long-term performance benefits.
Quoting and Estimating
Prepare and present accurate quotes and product recommendations.
Project Coordination
Work closely with operations team to clearly communicate customer expectations accurate measurements scheduling and job readiness. Follow up after installation to ensure customer satisfaction and address any concerns.
Sales Management
Maintain a sales funnel and book of business to track leads opportunities and sales activity
for existing and potential customers. Regularly evaluate accounts to identify opportunities for cross-selling and upselling additional products and services.
Competitive Analysis
Understand the competition and develop strategies to better serve our customers.
Problem Solving and Adaptability
Demonstrate strong problem-solving abilities continuously improving at developing solutions to unexpected challenges. Stay positive and maintain focus even when things go off-track displaying resilience and adaptability.
Training and Meetings
Participate in scheduled meetings and training sessions to stay updated on industry trends and product knowledge.
Safety
Adhere to safety standards and company policies at all times to include during site visits and customer interactions.
Additional Duties
Perform additional tasks as needed contributing to team success.
Required:
Required Experience:
IC
Franklin Building Supply offers the highest quality building materials and customer service in the industry. We proudly serve Idaho and Northern Nevada with virtually everything you will need from lumber and siding to the finish products that make your project shine.