Sales Specialist
Job Summary
Lets share a little about FBS and then we welcome you to apply:
- We are so proud to be 100% Employee Owned. We hire owners not employees! This means that employees earn ownership in our company through their work and build their net worth based on the companys change in value over time. Once eligible you start your journey to ownership with an annual gift of stock averaging 17% of what you make each year!
- For our seventh consecutive year we ranked in the Top 10 Best Places to Work in Idaho.
- Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
- We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with providing materials we install a wide range of products including framing overhead doors insulation gutters siding and more. We also manufacture some products including trusses cabinets doors and granite countertops.
- Our company is full of outstanding people who have been working for Franklin Building Supply for 10 20 or 30 years. Were working harder than anyone else in our market to get better every day adding value for customers and improving the value of our company for our employee-owners.
- We are committed to working safer smarter and more efficiently than ever before. We are investing significantly in tools equipment training and positions like this to help our team reach its potential.
- Along with competitive compensation we offer competitive benefits that would be expected including medical/Rx vision and dental insurance 401(k) paid time off holiday pay disability & life insurance etc.
Primary Purpose:
To drive revenue growth by delivering high-quality Gutter and Overhead Door solutions supported by expert product knowledge and trusted customer relationships. This role exists to maintain and grow the existing customer base while ensuring a seamless sales experience that reflects the companys commitment to making building easy.
Duties and Responsibilities:
Sales and Customer Engagement
Identify and pursue sales opportunities through outbound calls site visits referrals and networking.
Relationship Building
Build and foster friendly and professional relationships with customers suppliers and fellow employee owners.
Customer Assistance
Serve as a trusted advisor by understanding customer needs and offering tailored solutions. Educate customers and assist them with their purchasing decisions presenting value-engineered solutions when necessary.
Product Expertise
Maintain in-depth knowledge and understanding of gutter systems overhead door types materials accessories and installation requirements. Educate customers on product features warranties maintenance needs and long-term performance benefits.
Quoting and Estimating
Prepare and present accurate quotes and product recommendations.
Project Coordination
Work closely with operations team to clearly communicate customer expectations accurate measurements scheduling and job readiness. Follow up after installation to ensure customer satisfaction and address any concerns.
Sales Management
Maintain a sales funnel and book of business to track leads opportunities and sales activity
for existing and potential customers. Regularly evaluate accounts to identify opportunities for cross-selling and upselling additional products and services.
Competitive Analysis
Understand the competition and develop strategies to better serve our customers.
Problem Solving and Adaptability
Demonstrate strong problem-solving abilities continuously improving at developing solutions to unexpected challenges. Stay positive and maintain focus even when things go off-track displaying resilience and adaptability.
Training and Meetings
Participate in scheduled meetings and training sessions to stay updated on industry trends and product knowledge.
Safety
Adhere to safety standards and company policies at all times to include during site visits and customer interactions.
Additional Duties
Perform additional tasks as needed contributing to team success.
Required:
- Previous experience in sales customer service or construction-related industries
- Self-motivated with a strong drive to meet and exceed sales goals
- Solid negotiation and closing abilities
- Problem solver with a positive solutions-oriented mindset
- Ability to work independently and manage a sales pipeline
- Strong communication and interpersonal skills
- Strong organizational and time-management skills
- Comfortable climbing ladders taking/reading measurements basic understanding of blueprints and construction terminology
- Basic computer skills (email spreadsheets quoting tools) and ability to use mobile apps
- Possess a valid drivers license with a clean driving record.
Required Experience:
IC
Key Skills
About Company
Franklin Building Supply offers the highest quality building materials and customer service in the industry. We proudly serve Idaho and Northern Nevada with virtually everything you will need from lumber and siding to the finish products that make your project shine.