Ford Mobile Commercial Service Advisor
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Job Location:
St. Louis, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Mobile Service Advisor Broadway Ford Truck
Location: St. Louis MO
Full-Time MondayFriday Schedule approximately 4 Saturdays per year
Broadway Ford Truck is the largest Commercial Truck Dealer in the St. Louis areaand were growing! As the only Ford Pro Elite Commercial Dealership in St. Louis were proud to set the standard for excellence in service reliability and customer care.
Our team values professionalism collaboration and a strong workplace culture built on respect and shared success. If youre looking for a career working with big trucks and business fleets in a supportive environment with real growth opportunities Broadway Ford Truck is the place to be.
Position Overview
Were seeking an experienced and motivated Mobile Service Advisor to join our Ford Pro Elite team.
In this role youll be the direct point of contact for customers receiving on-site mobile maintenance and light repair servicesproviding top-notch communication accurate documentation and exceptional service from start to finish.
Youll work closely with our Mobile Service Technicians to schedule and coordinate jobs ensuring every fleet and business customer gets efficient professional careright at their location.
Key Responsibilities
Serve as the main contact for mobile service customersscheduling appointments and managing service updates.
Accurately document customer concerns and recommended services.
Coordinate with mobile technicians to ensure timely organized dispatching and workflow.
Communicate repair status and updates to customers throughout the process.
Prepare and review service estimates repair orders and final invoices.
Ensure mobile service vehicles are stocked organized and ready for daily operation.
Promote maintenance programs and fleet service opportunities.
Support service department goals for efficiency and customer satisfaction.
Requirements
Minimum 3 years of experience in an automotive or truck service department.
Prior experience at a Ford dealership heavy truck or fleet service environment preferred.
Strong communication organization and customer service skills.
Proficiency with computers and dealership management systems (CDK experience a plus).
Ability to work independently and manage daily schedules effectively.
Valid drivers license and clean driving record.
High school diploma or equivalent required.
Compensation & Benefits
Competitive pay with production bonuses
Health dental and vision insurance
Paid holidays and vacation
PTO
401(k)
Company-supplied uniforms
Supportive knowledgeable team environment
Opportunity for advancement with a Ford Pro Elite dealership
Equal Opportunity
We are an equal opportunity employer committed to diversity and inclusion. Discrimination or harassment based on race color religion sex sexual orientation national origin disability pregnancy veteran status or any other protected category is prohibited.
Join the Ford Family
Be part of a brand that honors its legacy and invests in the future. Apply today and grow your career with Broadway Ford Truck the leader in Commercial and Mobile Service in St. Louis.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Broadway Ford Truck is the largest Commercial Truck Dealer in the St Louis area, and we are expanding! We are now a Ford Pro Elite Commercial Dealership and th...
