E-Commerce Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who we are
Culture Kings represents the relationship between music sport and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components streetwear has underlined and evolved to become an essential part of Kings prides itself on exclusivity and superiority offering a premium retail experience across all genres cultures styles and ages combined with an extensive and curated range from 100 leading street sport and fashion brands from all around the globe. Each Culture Kings store displays an electrifying atmosphere unparalleled in retail presenting some of Australias leading DJs performing daily in-store. Frequently visited by some of the worlds best athletes artists and tastemakers Culture Kings is ahead of its game offering an elite perspective of the ever-changing global streetwear landscape.
The opportunity
The eCommerce Specialist is responsible for the seamless execution of content merchandising and promotional updates across the website and app. Acting as the key operational owner of day-to-day digital touchpoints this role ensures the brands product stories are brought to life with accuracy agility and commercial intent. They will partner cross-functionally with Design Studio Merch Planning Digital Marketing and CRM to support high-impact campaigns ensure the site is always optimised and up to date and continuously seek ways to improve the customer journey conversion and product discoverability.
Key responsibilities:
- Website & App Content Management
- Own the daily execution of homepage updates content modules release launches and promotional refreshes across both web and app.
- Brief and manage creative asset requirements for all website and app placements.
- Ensure all content is aligned to GTM and marketing calendar brand standards and UX best practice.
- Site Merchandising
- Merchandise key product listing pages (PLPs) based on performance data newness margin and internal stakeholder priorities.
- Action merchandising briefs and requests from Merch Planning Digital Marketing and CRM.
- Create and maintain promotional and seasonal collections in line with campaign requirements and SEO guidelines.
- Delegate to the eCommerce Assistant as needed
- eCommerce Product Coordination
- Action eCommerce objectives in the Products Not Live report and work cross-functionally to resolve product delays and visibility issues.
- Support execution of Not For Sale initiatives and App exclusive product programs including updates tracking and reporting.
- Manage the set-up and go-live process for raffles and product releases.
- Optimisation & Projects
- Drive conversion and UX enhancements through execution of A/B tests across homepage and product upsell zones.
- Contribute to larger optimisation and re-platforming projects; lead smaller enhancements independently.
- Maintain oversight of core site hygiene tasks including 404s link audits and navigation accuracy.
- Analytics & Reporting
- Support weekly and campaign-based eCommerce reporting on site metrics merchandising performance and product performance.
- Use data to identify improvement opportunities and inform content prioritisation.
- Leadership & Team Development
- Lead coach and mentor the Ecommerce Assistant to build capability in day-to-day site operations product uploads and campaign execution.
- Delegate tasks effectively ensuring clear priorities timelines and quality standards are met.
- Foster a collaborative and proactive working relationship across the Ecommerce and Digital teams.
- Conduct regular check-ins to guide performance set goals and provide constructive feedback.
Skills & Experience
- Minimum 23 years experience in an e-commerce digital marketing or online retail role
- Strong understanding ofonline customer journey conversion funnels and e-commerce best practice.
- Hands-on experience withShopify or Magento
- Confident managingproduct catalogues pricing updates inventory syncing and SKU hygiene.
- Ability to optimiseon-site merchandising product recommendations and category layouts to drive conversion.
- Strong working knowledge ofGoogle Analytics / GA4 UTM tracking and performance dashboards.
- Ability to brief and coordinatedigital creative(homepage assets EDM banners product photography and campaign rollout).
- Understanding ofe-commerce logistics fulfilment workflows delivery timeframes and returns processes.
- Strong commercial awareness ability to analyse sales data margin sell-through and customer behaviour.
- High level of accuracy and attention to detail across product setup pricing and promotional execution.
- Strong communication skills and ability to work cross-functionally with marketing buying retail and warehouse teams.
- Proactive self-starter who can work autonomously troubleshoot issues quickly and continuously improve online performance.
APPLY NOW!
There has never been a more exciting time to join Culture Kings as we expand innovate and continue to be the most sought-after streetwear retailer on the market! If this is the opportunity youve been waiting for we want to hear from you. Please apply now with your CV outlining your experience and why you believe you are the right fit for the role.
#CultureKings #CultureKingsCareers
Culture Kings Inc. is an Equal Opportunity Employer (EOE). Were committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us different makes us better.
Required Experience:
IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
Culture Kings is world famous for Streetwear, Music and Sport. Shop Footwear, Clothing, Headwear and Accessories from all the latest streetwear brands.
