Multi-Cultural Executive Casino Host (Asian)
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Job Location:
Baltimore, MD - USA
Monthly Salary:
$ 70000 - 80000
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Description
SUMMARY:
The Executive Casino Host drives gaming revenues and profits by developing designated customer segments through increased visitation and play consolidation.
** Must be fluent in Chinese Vietnamese or Korean languages **
JOB FUNCTIONS:
- Relays and amplifies the benefits of Caesars Rewards membership and associated amenities
- Establishes and maintains the good will of VIP patrons through personal interaction
- Represents Horseshoe Baltimore at on-property and off-property events.
- Drives incremental income through booked trips and increased patron loyalty
- Extends invitations and books patrons for special events
- Books patron travel and hotel to Caesars Entertainment locations
- Analyzes patron account data to make strong business decisions for extending comps event invitations and incentives to drive business
- Conveys terms of loyalty program and incentives to current and future patrons
- Serve as Caesars Entertainment Brand Ambassador
- Partners and develops trusted relationships with other departments and team members
QUALIFICATIONS:
- Must be fluent in Chinese Vietnamese or Korean languages.
- Bachelors Degree or 3 years in gaming marketing entertainment or public relations
- Proven customer service and telemarketing experience
- Able to translate scripts and marketing materials in Chinese (Mandarin & Cantonese)
- Knowledge and understanding of Chinese Vietnamese and Korean culture customs and traditions
- Excellent English-language writing and verbal communication skills
- Ability to quickly grasp and use computer apps programs and databases
- Comfortable with managing administrative responsibilities
- Proven account management analytical skills
- Must be able to work flexible hours including weekends & holidays and accommodate last minute schedule changes
- Must be able to work outside of scheduled work hours and be on call 24/7
COMPENSATION & BENEFITS:
- $70000 - $80000
- Bi-Weekly Pay Dates
- PTO 401(k) Medical Dental Vision Life & Disability Insurance
- Incentive Bonus Program
Key Skills
- Guest Relations
- Administration Support
- Brand Communications
- Jboss
- Entry Level Finance
- Analytics
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
