Assistant Manager-Office Operations

About Milliman

Milliman is among the worlds largest providers of actuarial and related products and services. Our mission is to serve our clients to protect the health and financial well-being of people everywhere. Founded in 1947 Milliman is an independent firm with offices in major cities around the globe. We are owned and managed by our principalssenior consultants whose selection is based on their technical professional and business achievements. Milliman serves the full spectrum of business financial government union education and nonprofit addition to our consulting actuaries Millimans body of professionals includes numerous other specialists ranging from clinicians to economists.

Job Summary:
The Administrative & Office Management Specialist will provide comprehensive support to the General Manager and other functional leaders managing calendars meetings travel and communications. The person will coordinate all administrative services for the Gurgaon and Mumbai offices including office policies vendor management facility repairs and office inventory. Acting as a central liaison the role supports cross-functional coordination among HR IT Finance Admin and global teams to ensure workplace initiatives are delivered effectively.

Duties/Responsibilities:
1. Administrative & Office Management
Provide comprehensive administrative support to the General Manager and other functional leaders including calendar management meeting events travel arrangements communication handling and report/presentation preparation.
Coordinate all administrative services for the Gurgaon and Mumbai offices including the development and management of office policies and procedures follow-ups etc.
Coordinate key office operations with Admin: facilities repairs vendor payments new vendor research office inventory café services and office supplies.
Support vendor management and invoice/corporate card payment lifecycle on Concur.

2. Cross-Functional Coordination
Act as a central liaison between corporate functions HR IT Finance Admin and global corporate support functions to ensure workplace items are followed up and delivered.
Support and facilitate cross-functional initiatives and projects to achieve the objectives of the New Delhi
Shared Services center.

3. Workplace Support & Employee Experience
Collaborate with the Facilities/Admin to track optimize and manage the physical workspace for efficiency and collaboration hybrid working.
Collate and present data trend support implementation to office layouts and amenities based on data and employee feedback.
Coordinate with HR/Admin for various events employee recognition programs and wellness activities to foster a positive workplace culture.

4. Communication and reports
Build and manage SharePoint pages and maintain documentation including Minutes of Meetings (MOMs).
Gather analyze and report data on workplace solutions; propose data-driven improvements.
Draft/Deliver various internal communication within support functions and across Milliman India to ensure a clear and transparent information flow.
Support the Milliman India LinkedIn presence Website through content collation team follow-ups and posting coordination.

5. Wellness & Engagement
Partner with HR to design and implement employee wellness programs and workshops promoting physical and mental well-being.
Facilitate activities focused on health work-life balance and employee engagement.

Requirements & Qualification:
Experience: 8-10 years of proven experience in office administration workplace solutions and internal communications & coordination.
Education: Bachelors degree in business administration Human Resources or a related field.
Technical Skills: Proficiency with data analysis tools (e.g. Excel Power BI) and strong presentation skills.
Key Competencies:
o Excellent organizational and project management skills.
o Outstanding communication and interpersonal abilities.

Required Experience:

Manager