Night Auditor
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
The Role
Welcoming guests to the hotel whilst providing prompt courteous and efficient check in and check out
Assisting guests with requests and creating memorable experiences
Ensuring timely and efficient delivery of guest request during night shift such as towels dental kit meals etc
Support the night manager / assistant night manager in night audit closure using Ariel Robotic system
Meeting and exceeding guest expectations and confident handling of customer complaints in an efficient and proactive manner
Qualifications :
What we are looking for
- A natural ability to authentically connect with people
- Excellent time management skills
- Previous Front Office experience is desirable
- Previous experience with Opera Cloud is favourable
- Exceptional communication skills
- Can work graveyard hours 11pm to 7am 5 nights/week (full time 38 hrs/week)
- Valid NSW RSA
- Candidates to have Full time work right in Australia
Additional Information :
What We Offer
A fun and supportive work environment with a dedicated management team
Exciting career growth and development opportunities within the hotel and across the Accor group
HIGA 2020 Level 3 rate: Monday to Friday $26.70/hr; Saturday $33.38/hr; Sunday $40.05; Public Holidays $60.08/hr. Late shift penalty (week days only exclude PH): $2.81/hr between 7pm to 12am; $4.22/hr between 12am to 7am.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
