Cash Collector Team Leader

Job title

Cash Collector Team Leader FSS

Purpose

Provide daytoday leadership of AR Cash Application (posting/allocations) and AP Payments execution globally. Despite the historical title this role does not perform outbound credit collection; it ensures timely accurate cash posting and payment execution strong financial controls (SoD bank portal/H2H approvals Manual approvals) and drives standardisation automation and continuous improvement. This role is also responsible for improving operational effectiveness and efficiency developing team members and contributing to projects and process improvements.

Main responsibilities

Leadership & People

• Plan prioritise and oversee daytoday workloads for AP Payments and AR Cash App (posting matching clearing) ensuring SLA adherence.
• Coach develop and performancemanage team members; lead recruitment and onboarding.
• Provide escalation support to stakeholders across global time zones.

AP Payments (External & SubAgents)

• Own endtoend payment execution cycles: payment proposals/runs manual/urgent payments subagent/external vendor settlements interentity settlements as applicable.
• Ensure bank portal/H2H approval workflows follow Segregation of Duties and Chart of Authority.
• Oversee payment cutoffs currency controls and sanctions/OFAC screening; prevent duplicates and unauthorised payments.
• Liaise with banks on rejects/returns file connectivity (H2H) and format issues.
• Maintain clean vendor/open items and investigate aged debit balances/credit notes.

AR Cash Application (Posting & Allocations)

• Ensure timely and accurate cash posting in ERP (e.g. IFS) and timely clearing/matching; minimize unapplied/undistributed cash and suspense items.
• Coordinate remittance capture lockbox/bank statement imports and allocation rules; work with customers/local teams on short/over payments and unidentified receipts.
• Support balance sheet substantiation for AR cashrelated accounts.

Controls Close & Compliance

• Safeguard SoD across ERP and bank portals; ensure adherence to Corporate Accounting Guidelines and entitylevel requirements.
• Support monthend/yearend activities relevant to payments and cash application; deliver reconciliations ageing and clearing status.
• Prepare for and support internal/external audits; remediate findings promptly.
• Manage data privacy and confidentiality in line with policy.

Process Projects & Transition

• Lead/participate in any new transitions (if any) and continuous improvement initiatives (automation templates WI updates ServiceNow queue hygiene).
• Partner with IT/Process Owners on H2H/bank connectivity payment formats and ERP enhancements; pilot and roll out standard solutions across entities.
• Document and maintain Work Instructions (WIs) and playbooks; ensure training & crossskilling.
• Track and deliver project milestones benefits and changemanagement outcomes.

Others

• Treating all information received as strictly confidential
• Fulfilling all other tasks delegated by the Superior

Qualifications

Mandatory requirements

• 5 years of experience in finance processing in a high volume environment preferably with a concentration in leading transactional accounting teams within an SSC/BPO environment
• 2 years of management experience
• Master or Bachelors degree in Accounting or Finance or equivalent accounting certification is preferred
• Demonstrated experience and general knowledge of accounting principles
• Extensive experience in managing transactional activities (i.e. AP AR Cash etc.)
• Previous experience in migration of processes and/or system implementation preferred
• Experience of using enterprise systems preferred (e.g. IFS SAP Oracle)
• Excellent English skills required written and verbal. Additional European language skills will be advantageous

How to apply

Sounds interesting If you see yourself fitting into this role please let us know why the role interest you. Apply online through our career portal at under Current Vacancies by creating a Candidate Home account and thereafter upload your resume and expected salary.

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles additional background screening may be required.