Customer Success Executive
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Job Location:
Monthly Salary:
Posted on:
10-11-2025
Vacancies:
1 Vacancy
Job Summary
Collaborate Across Teams: Work closely with Sales Logistics QA/QC and Planning teams to
ensure orders are processed on time and any issues are quickly resolved.
Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions including
order statuses samples quotes and payments.
Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibility
and accountability for ongoing tasks.
Manage Client Communication: Coordinate with internal teams to promptly update clients about
shipment timelines required documentation sample progress product questions commercial
proposals and payment reminders.
Ensure Accuracy: Check that all client-facing documents and communications are correct timely
and consistent with company standards and processes.
Support Sales: Provide the sales team with data from various sources to develop market intelligence
by BD manager and formulate strategies.
Organizational Excellence: Demonstrate strong organizational skills and attention to detail in all
aspects of your work.
Proficient working with MS office Excel Word and PPT.
Professional Communication: Communicate with customers clearly and professionally.
Continuous Learning: Good learner with customer centric mindset for growth of individual along
with organization.
ensure orders are processed on time and any issues are quickly resolved.
Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions including
order statuses samples quotes and payments.
Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibility
and accountability for ongoing tasks.
Manage Client Communication: Coordinate with internal teams to promptly update clients about
shipment timelines required documentation sample progress product questions commercial
proposals and payment reminders.
Ensure Accuracy: Check that all client-facing documents and communications are correct timely
and consistent with company standards and processes.
Support Sales: Provide the sales team with data from various sources to develop market intelligence
by BD manager and formulate strategies.
Organizational Excellence: Demonstrate strong organizational skills and attention to detail in all
aspects of your work.
Proficient working with MS office Excel Word and PPT.
Professional Communication: Communicate with customers clearly and professionally.
Continuous Learning: Good learner with customer centric mindset for growth of individual along
with organization.
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
