Guest Service Executive
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Welcome guests during check-in and give a fond farewell to guests while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests arrivals and departures.
- Should possess detailed information about the hotel city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up-to-date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Good command of the English language is essential both written and verbal.
- Must possess strong organization time management skills and attention to detail.
- Must be guest service-focused and a team player.
Qualifications :
- Good command of the English language is essential both written and verbal
- Must possess strong organization time management skills and attention to detail.
- Must be guest service-focused and a team player.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
