Main Responsibilities:
Shipment Handling:
- Coordinate with suppliers logistics providers and internal teams to ensure smooth shipment execution.
- Monitor shipment schedules ensure on-time delivery and manage shipment-related updates.
- Verify and confirm shipping instructions packing lists and cargo readiness. -
- Support inbound and outbound shipment processes to meet customer requirements.
Documents and Systems Updates:
- Prepare check and maintain all required shipping and supplier documents (POs invoices contracts etc.).
- Ensure all data and shipment records are updated accurately in the companys ERP or operational system.
- Maintain proper filing and traceability of supplier records and communications.
- Support supplier registration and onboarding documentation.
Communication & Coordination:
- Act as the main contact point between suppliers and internal teams (purchasing logistics finance and customer service).
- Communicate proactively with suppliers to confirm order status resolve issues and maintain good relationships.
- Coordinate with internal teams to align on forecasts order changes or shipment delays. - Facilitate information flow and ensure all stakeholders are updated in a timely manner.
Customer Service & Problem Solving:
- Handle supplier- or shipment-related issues quickly and professionally.
- Coordinate with relevant departments to investigate root causes and implement corrective actions.
- Ensure service excellence by providing clear updates and solutions to both suppliers and internal customers.
- Follow up on claims damages or discrepancies to achieve resolution.
Compliance & Reporting:
- Ensure all supplier operations comply with company policies quality standards and regulatory requirements.
- Support supplier performance reviews and audits.
- Prepare and submit periodic reports (supplier performance cost analysis KPI tracking etc.).
- Contribute to continuous improvement initiatives in supplier management operations.
Qualifications:
- Bachelors degree or related field of Logistics Business.
- 13 years of experience in supplier management procurement or logistics operations. Strong attention to detail and accuracy in documentation and reporting.
- Good in Microsoft Office and operational systems.
- Proficiency in Microsoft Office (Excel Word PowerPoint) and ERP or data management syst
- English language (spoken and written) and Chinese as a plus.
Main Responsibilities: Shipment Handling: Coordinate with suppliers logistics providers and internal teams to ensure smooth shipment execution. Monitor shipment schedules ensure on-time delivery and manage shipment-related updates. Verify and confirm shipping instructions packing lists and cargo rea...
Main Responsibilities:
Shipment Handling:
- Coordinate with suppliers logistics providers and internal teams to ensure smooth shipment execution.
- Monitor shipment schedules ensure on-time delivery and manage shipment-related updates.
- Verify and confirm shipping instructions packing lists and cargo readiness. -
- Support inbound and outbound shipment processes to meet customer requirements.
Documents and Systems Updates:
- Prepare check and maintain all required shipping and supplier documents (POs invoices contracts etc.).
- Ensure all data and shipment records are updated accurately in the companys ERP or operational system.
- Maintain proper filing and traceability of supplier records and communications.
- Support supplier registration and onboarding documentation.
Communication & Coordination:
- Act as the main contact point between suppliers and internal teams (purchasing logistics finance and customer service).
- Communicate proactively with suppliers to confirm order status resolve issues and maintain good relationships.
- Coordinate with internal teams to align on forecasts order changes or shipment delays. - Facilitate information flow and ensure all stakeholders are updated in a timely manner.
Customer Service & Problem Solving:
- Handle supplier- or shipment-related issues quickly and professionally.
- Coordinate with relevant departments to investigate root causes and implement corrective actions.
- Ensure service excellence by providing clear updates and solutions to both suppliers and internal customers.
- Follow up on claims damages or discrepancies to achieve resolution.
Compliance & Reporting:
- Ensure all supplier operations comply with company policies quality standards and regulatory requirements.
- Support supplier performance reviews and audits.
- Prepare and submit periodic reports (supplier performance cost analysis KPI tracking etc.).
- Contribute to continuous improvement initiatives in supplier management operations.
Qualifications:
- Bachelors degree or related field of Logistics Business.
- 13 years of experience in supplier management procurement or logistics operations. Strong attention to detail and accuracy in documentation and reporting.
- Good in Microsoft Office and operational systems.
- Proficiency in Microsoft Office (Excel Word PowerPoint) and ERP or data management syst
- English language (spoken and written) and Chinese as a plus.
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