ServiceNow Administrator

Erie, PA - USA

Monthly Salary: Not Disclosed

Posted on: 08-11-2025

Vacancies: 1 Vacancy

Job Summary

Hello Folks
Hope you are doing good!

Please find the below requirement and let me know your interest

Job Title: ServiceNow Administrator
Location: Erie PA
Mode of Work: Onsite role
Duration: 12 months
Its a pure W2 role

As a Professional ServiceNow Administrator youll play a key role in developing configuring and managing our ServiceNow platform. Youll focus on advancing IT Operations Management (ITOM) IT Asset Management (ITAM) and the Configuration Management Database (CMDB) ensuring our platform delivers value across the enterprise.
This position partners closely with business and technology teams to build scalable reliable and secure ServiceNow solutions

Key Responsibilities

Administer configure and enhance the ServiceNow platform to support ITOM ITAM and CMDB capabilities.
Lead implementations and improvements for Discovery Service Mapping and Event Management ensuring visibility across our technology ecosystem.
Maintain and improve CMDB data integrity through reconciliation normalization and adherence to the Common Service Data Model (CSDM).
Design and develop applications workflows and automations that optimize platform performance and user experience.
Develop and maintain integrations with enterprise systems such as Active Directory SCCM AWS Azure and monitoring platforms using REST/SOAP APIs and Integration Hub.
Collaborate with business partners to define strategies roadmaps and platform improvements that align with enterprise goals.
Participate in platform governance including change management upgrade planning and instance health monitoring.
Support governance and maturity of the Asset and Configuration Management practices aligned with ITIL and Enterprise Technology standards.
Partner with IT and business stakeholders to design solutions that balance functionality cost and long-term sustainability.
Ensure system security through effective role-based access controls (RBAC) and compliance with Eries security standards.
Document configurations solutions and operational processes to promote sustainability and knowledge sharing.
Contribute to an Agile delivery environment supporting sprint planning backlog refinement testing and deployment activities.

Preferred Experience & Skills

Expertise with ServiceNow ITOM (Discovery Service Mapping Event Management) and ITAM (Hardware and Software Asset Management).
Strong understanding of CMDB architecture relationships and service modeling best practices.
Experience designing and implementing integrations between ServiceNow and third-party tools.
Proficiency in JavaScript Glide Script and scripting languages such as PowerShell Python or Shell.
Working knowledge of cloud and infrastructure technologies (AWS Azure VMware Windows Linux).
Familiarity with Flow Designer Integration Hub and CI/CD tools (Git Jenkins Azure DevOps).
Understanding of networking fundamentals (IP addressing firewalls ports).
Ability to diagnose and resolve complex technical issues independently.
Strong collaboration communication and documentation skills.
Demonstrated ability to align technical solutions with business outcomes.

Certifications
Required (within one year of hire):

ServiceNow Certified System Administrator (CSA)

Preferred:

ServiceNow Certified Implementation Specialist ITOM (Discovery Event Management Service Mapping)
ServiceNow Certified Implementation Specialist ITAM (HAM/SAM)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified CMDB or CSDM Specialist
ITIL v4 Foundation Certification

Education & Experience

Bachelors degree in Information Technology Computer Science or a related field; or equivalent experience.
35 years of ServiceNow administration and development experience in a large complex enterprise environment.

Thanks & Regards
Jagdish
Manager IT Staffing
Email ID: Phone: 1

6095 Marshalee Dr Suite 250 Elkridge MD 21075

Consulting Technology Development
Offices: Maryland Georgia India

Note: If you have received this message in error please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you

Required Experience:

Unclear Seniority

Hello FolksHope you are doing good!Please find the below requirement and let me know your interestJob Title: ServiceNow AdministratorLocation: Erie PAMode of Work: Onsite roleDuration: 12 monthsIts a pure W2 roleAs a Professional ServiceNow Administrator youll play a key role in developing configuri...

Administer configure and enhance the ServiceNow platform to support ITOM ITAM and CMDB capabilities.
Lead implementations and improvements for Discovery Service Mapping and Event Management ensuring visibility across our technology ecosystem.
Maintain and improve CMDB data integrity through reconciliation normalization and adherence to the Common Service Data Model (CSDM).
Design and develop applications workflows and automations that optimize platform performance and user experience.
Develop and maintain integrations with enterprise systems such as Active Directory SCCM AWS Azure and monitoring platforms using REST/SOAP APIs and Integration Hub.
Collaborate with business partners to define strategies roadmaps and platform improvements that align with enterprise goals.
Participate in platform governance including change management upgrade planning and instance health monitoring.
Support governance and maturity of the Asset and Configuration Management practices aligned with ITIL and Enterprise Technology standards.
Partner with IT and business stakeholders to design solutions that balance functionality cost and long-term sustainability.
Ensure system security through effective role-based access controls (RBAC) and compliance with Eries security standards.
Document configurations solutions and operational processes to promote sustainability and knowledge sharing.
Contribute to an Agile delivery environment supporting sprint planning backlog refinement testing and deployment activities.

Preferred Experience & Skills

Expertise with ServiceNow ITOM (Discovery Service Mapping Event Management) and ITAM (Hardware and Software Asset Management).
Strong understanding of CMDB architecture relationships and service modeling best practices.
Experience designing and implementing integrations between ServiceNow and third-party tools.
Proficiency in JavaScript Glide Script and scripting languages such as PowerShell Python or Shell.
Working knowledge of cloud and infrastructure technologies (AWS Azure VMware Windows Linux).
Familiarity with Flow Designer Integration Hub and CI/CD tools (Git Jenkins Azure DevOps).
Understanding of networking fundamentals (IP addressing firewalls ports).
Ability to diagnose and resolve complex technical issues independently.
Strong collaboration communication and documentation skills.
Demonstrated ability to align technical solutions with business outcomes.

Certifications
Required (within one year of hire):

ServiceNow Certified System Administrator (CSA)

Preferred:

ServiceNow Certified Implementation Specialist ITOM (Discovery Event Management Service Mapping)
ServiceNow Certified Implementation Specialist ITAM (HAM/SAM)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified CMDB or CSDM Specialist
ITIL v4 Foundation Certification

Education & Experience

Bachelors degree in Information Technology Computer Science or a related field; or equivalent experience.
35 years of ServiceNow administration and development experience in a large complex enterprise environment.