Leisure Supervisor

Leisure Supervisor
Permanent
Grade B
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week

Location: Handsworth Leisure Centre and Small Heath Leisure Centre

We are looking for motivated and experienced Senior Leisure Assistants to join our Sport & Wellbeing Service team in Birmingham. This is a fantastic opportunity for someone looking to gain experience in supervising staff supporting the safe and efficient running of leisure facilities and delivering a high-quality customer experience.

As a Senior Leisure Assistant you will:

• Act as a mentor coach and role model supporting the training and development of staff.
• Take on the role of Duty Manager on a regular basis.
• Maintain a high profile with customers and operational staff ensuring a welcoming and professional environment.
• Be the first point of contact for customers in a busy front-line service.
• Demonstrate a passion for improving the health and wellbeing of local communities.
• Stay up to date with centre programmes policies and procedures.
• Take a proactive approach to maintaining the highest standards of hygiene and cleanliness throughout the facilities.

Key Responsibilities

• Supervise and support staff including training development and performance reviews.
• Ensure the safety and security of the facilities and all users.
• Promote excellent customer service and uphold cleanliness and presentation standards.
• Support marketing and promotional activities.
• Maintain compliance with health and safety legislation and council policies.
• Deputise for the Assistant Leisure Operations Manager as required.

What Were Looking For

• Experience as a Senior Leisure Assistant or at least 1 year as a Leisure Assistant in wet/dry facilities
• Staff supervision and welfare experience
• Financial procedures and HR policy knowledge
• Health and safety legislation understanding
• Strong communication and interpersonal skills
• Ability to lead motivate and manage a team
• Organised analytical and able to work under pressure
• Customer-focused

Essential Qualifications:

• First Aid at Work
• RLSS National Pool Lifeguard Qualification
• ISRM Pool Plant Operators Qualification or equivalent experience

For any informal enquires please contact:

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.