Operations Manager

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title : Operations Manager

Location : Chicago IL

Job Type : Full Time - Direct Hire

Your mission

As an Operations Manager you are responsible for overseeing and coordinating the technical activities of our client. This includes planning and directing projects managing resources and ensuring that technical solutions are implemented effectively. You may also be involved in budgeting hiring and training staff as well as collaborating with the Headquarters in Germany to ensure that technical systems are integrated and aligned with organizational goals. Overall you are playing a crucial role in ensuring that the team delivers high-quality technical solutions that meet the needs of the organization and exceed customer expectations.

Job Description

You will manage a team of technical professionals and work closely with other departments such as sales and finance to ensure the smooth functioning of the organization.

Key Responsibilities

Develop and implement service standards and procedures to ensure optimal performance of equipment and processes including Application development support and operator training
Setting up and maintaining the service desk
Develop lasting customer relationships and improving response and delivery times
Lead and manage a team of technical professionals providing guidance training and support as needed.
Collaborate with other departments including production engineering and quality control to identify and resolve technical issues.
Conduct regular assessments of equipment and processes identifying opportunities for improvement and making recommendations for upgrades or modifications.
Manage budgets and resources ensuring that technical operations are cost-effective and efficient.
Strong communication with customers and coordination of larger-scale projects quality management and surveying the customer experience with our client.
Creating detailed reports and metrics to measure the efficiency of the organization and customer satisfaction.

Your profile

Requirements

Bachelors degree in Engineering or related field.
Proven experience as a Technical Manager or similar role in an industrial setting.
Strong technical knowledge and understanding of industrial equipment (machine tool industry) and processes.
Excellent leadership and management skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills with the ability to collaborate effectively with other departments and stakeholders.
Strong analytical and problem-solving skills.
Ability to manage budgets and resources effectively.
Knowledge of industry standards and regulations.
Familiarity with project management methodologies.

Why us

Health and dental insurance
401k with company match
Paid time off and paid holidays
Company cell phone and laptop

Job Title : Operations Manager Location : Chicago IL Job Type : Full Time - Direct Hire Your mission As an Operations Manager you are responsible for overseeing and coordinating the technical activities of our client. This includes planning and directing projects managing resources and ensuri...