Parcel Transportation Manager

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 25 days ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

About Nimble

Nimbleis a frontier robotics and AI company building the next era of autonomous logistics. We design manufacture and deploy intelligent robots that enable fast efficient and sustainable commerce at global scale. Our team is building generalized robot intelligence and developing the worlds first generalist super-humanoid robots capable of performing all core warehouse workflows with superhuman performance.

We recently closed a $106M Series C at a $1B valuation and we are continuing to grow our world-class team. Our long-term vision is to create the Autonomous Supply Chainreinventing how goods move through factories warehouses and last-mile distribution using next-generation intelligent robotic systems.

Nimble was founded out of Stanford and Carnegie Mellons top AI labs and is backed by the worlds most prestigious investors. Our board includes iconic leaders in AI and robotics such as Marc Raibert (Founder of Boston Dynamics) Fei-Fei Li (Former Chief Scientist of AI at Google Director of Stanfords AI lab) and Sebastian Thrun (Waymo Founder of Google X Kitty Hawk and Udacity).

Join us and leave your mark on the future of robotics AI and global commerce.

Link: Introducing Nimble Intelligent Fulfillment Robots at Scale

Why Join Nimble

At Nimble we are committed to building legendary products a legendary team and a legendary legacy. Join us and become part of an ambitious humble and resourceful culture where your work will leave a lasting impact on the future of robotics and commerce.

Nimbles Core Values:

Be relentlessly resourceful - Challenge conventions and overcome constraints.

Be legendary - Pursue excellence and craft work that inspires.

Be humble - Prioritize growth learning and the mission over ego.

Be dependable - Take ownership and deliver with integrity.

Responsibilities

Carrier Management & Performance

- Own all carrier relationships leading the sourcing negotiation and onboarding of new parcel carriers to consistently reduce client costs and scale the autonomous fulfillment network.

- Conduct continuous external-facing fulfillment operations analysis focusing on service quality SLA adherence and driving significant improvements in carrier performance.

- Maintain and leverage sophisticated carrier reporting monitoring key performance indicators (KPIs) to proactively diagnose and correct network performance gaps.

Customer & Program Onboarding

- Act as the Logistics Lead for all new client programs guaranteeing carrier integration and routing logic are accurately configured before service launch.

- Provide mission-critical transactional support for fulfillment ensuring seamless high-volume package flow from the autonomous system to the final-mile carrier drop-off.

Cost Optimization & Shipping Strategy

- Own the client P&L impact of transportation: Execute deep cost analysis benchmarking and strategic initiatives to deliver a superior ROI to our customers.

- Design and implement scalable strategies that harmonize the output of robotic fulfillment with final-mile logistics including expert oversight of OMS capacity and volume forecasting.

- Translate complex data analytics into high-impact actionable strategies to continuously improve delivery speed and efficiency across the entire network.

Peak & Exception Planning

- Lead the network through peak season coordinating capacity surcharge reviews and cutoffs across internal teams and external carriers to guarantee operational continuity during high-velocity periods.

- Aggressively monitor and mitigate all exceptions disruptions and service failures ensuring service stability.

Cross-Border & International Logistics

- Manage all international logistics compliance specializing in documentation customs clearance and trade regulations to ensure seamless global parcel flow.

- Develop and execute global forwarding strategies for clients optimizing carrier selection and service tiers to balance transit time cost and tax/duty management.

- Establish compliance and efficient carrier setup to enable seamless global expansion for client programs.

Escalations & Claims Management

- Direct the claims process: Manage high-volume customer claims and escalations (currently around 100 per week) maximizing financial recovery and minimizing client impact.

- Define and execute the communication and education strategy for all transportation rollouts ensuring internal teams and client operations are immediately aligned and effective.

Qualifications

- 35 years of experience in logistics transportation or e-commerce fulfillment with a focus on carrier operations or shipping programs.

- Bachelors or masters degree in business finance or a related field.

- Strong analytical skills with proficiency in Excel/Google Sheets; experience using BI tools (e.g. Looker Tableau) to interpret transit cost or service data.

- Solid understanding of domestic and international carrier networks (e.g. UPS FedEx DHL USPS) and shipping compliance standards.

- Proven ability to manage multiple projects prioritize cross-functional tasks and communicate clearly with both technical and non-technical stakeholders.

- Familiarity with shipping technologies WMS/TMS systems is a plus.

$80000 - $120000 a year

Culture:

We embrace challenges and strive to make the impossible possible each day. Were not in this to do whats easy or to be mediocre. We want to create something legendary and leave our mark on the world. Were ambitious were gritty were humble and were relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit!

Press:

Link: Nimble Closes $106 Million Series C Funding Round Scales Fully Autonomous Fulfillment with FedEx

Link: FedEx Announces Expansion of FedEx Fulfillment With Nimble Alliance

Nimble Robotics Inc. is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the basis of race color religion national origin ancestry disability medical condition genetic information marital status sex gender gender identity gender expression sexual orientation age military or veteran status or any other characteristic protected by applicable state federal or local laws.

Nimbles Benefits

Paid Time Off

Enjoy the time you need to travel rejuvenate and connect with friends and family.

Health Insurance

Nimble provides medical dental and vision insurance through several premier plans and options to support you and your family.

Paid Parental Leave

Enjoy paid bonding time following a birth.

Commuter Benefits

Take the stress out of commuting with access to fully-paid parking spots.

Referral Bonus

Get a cash bonus for any friend or colleagues that you refer to us that we end up hiring.

401k

Contribute towards a 401k for retirement planning.

Equity

Be an owner in Nimble through our equity program

Required Experience:

Manager

About NimbleNimbleis a frontier robotics and AI company building the next era of autonomous logistics. We design manufacture and deploy intelligent robots that enable fast efficient and sustainable commerce at global scale. Our team is building generalized robot intelligence and developing the world...