Sr Consultant, Amazon Connect Development & Salesforce

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

TransUnions Job Applicant Privacy Notice

What Well Bring:

Senior Consultant Amazon Connect/Salesforce

At TransUnion we have a welcoming and energetic environment that encourages collaboration and innovation were consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities while discovering their genius.

What Youll Bring:

This role is for a motivated Senior Amazon Connect Developer to join our dynamic team. As a Senior Salesforce and Amazon Connect Developer you will play a critical role in designing developing and implementing innovative solutions and integrations using Amazon Connect CCP a cloud-based contact center service.

Impact Youll Make:

As a contributing member on one of our agile development teams you will have both the accountability and freedom to build systems that are taking TransUnion to the next level. Success in this role requires a blend of skills in the following technology areas: Experience leading technical projects that are customer-facing within Contact Center Technologies.

Bachelors degree in computer science with 8 years of experience
Strong programming skills in languages such as JavaScript Python and .
Proficiency with Salesforce Service Cloud Sales Cloud or Marketing Cloud.
Hands on Salesforce Lightning component LWC apex programing language Visualforce page SOQL & SOSL Unite Testing API integration salesforce flows using advance techniques secure enterprise integration experience & best practice.
Experience in Amazon Connect CTI Adapter for Salesforce and building the WebRTC browser-based Contact Control Panel (CCP) within Salesforce.
Experience in developing and implementing solutions using Amazon Connect.
Overall AWS development/service experience including Lambda functions S3 DynamoDB Lambda API Gateway Kinesis Kendra etc.
Must have experience in designing and implementing call routing using routing profiles queues call backs emergency messages hours of operations holiday routing with dynamic messaging.
Experience with AWS CLI and AWS SDK writing Infrastructure as code using AWS Terraform and CloudFormation.
Experience in writing IAM Roles using AWS security best practices.
Has experience in leading a development team and mentoring junior developers.
Excellent problem-solving and troubleshooting abilities with a keen attention to detail.
Effective communication skills both written and verbal to collaborate with clients and internal teams. Ability to translate customer business requirements into technical action and work with a development team to implement those requirements.
Ability to work independently and with a group of engineers.
Document systems scripts and applications configuration and maintain and update documentation as required.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Consultant Business Systems

Required Experience:

Senior IC

TransUnions Job Applicant Privacy NoticeWhat Well Bring:Senior Consultant Amazon Connect/Salesforce At TransUnion we have a welcoming and energetic environment that encourages collaboration and innovation were consistently exploring new technologies and tools to be agile. This environment gives ou...

TransUnions Job Applicant Privacy Notice

What Well Bring:

What Youll Bring:

Impact Youll Make:

Bachelors degree in computer science with 8 years of experience
Strong programming skills in languages such as JavaScript Python and .
Proficiency with Salesforce Service Cloud Sales Cloud or Marketing Cloud.
Hands on Salesforce Lightning component LWC apex programing language Visualforce page SOQL & SOSL Unite Testing API integration salesforce flows using advance techniques secure enterprise integration experience & best practice.
Experience in Amazon Connect CTI Adapter for Salesforce and building the WebRTC browser-based Contact Control Panel (CCP) within Salesforce.
Experience in developing and implementing solutions using Amazon Connect.
Overall AWS development/service experience including Lambda functions S3 DynamoDB Lambda API Gateway Kinesis Kendra etc.
Must have experience in designing and implementing call routing using routing profiles queues call backs emergency messages hours of operations holiday routing with dynamic messaging.
Experience with AWS CLI and AWS SDK writing Infrastructure as code using AWS Terraform and CloudFormation.
Experience in writing IAM Roles using AWS security best practices.
Has experience in leading a development team and mentoring junior developers.
Excellent problem-solving and troubleshooting abilities with a keen attention to detail.
Effective communication skills both written and verbal to collaborate with clients and internal teams. Ability to translate customer business requirements into technical action and work with a development team to implement those requirements.
Ability to work independently and with a group of engineers.
Document systems scripts and applications configuration and maintain and update documentation as required.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Consultant Business Systems

Required Experience:

Senior IC

Key Skills

Computer Science
Communication
Consultancy
Cosmetology
Dns

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About Company

TransUnion

Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more

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