Customer Care Intern
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.
At HBK we live up to our three values: Be True Own It and Aim High. We believe in absolute integrity its how we win for stakeholders the environment and each other. We believe in teamwork and keeping our promises to ourselves and others. Finally we believe in being bold and positive. This is how we perform at our best and achieve greater success.
The role
As a Customer Care Intern you will play a key role in supporting our North American customer base and internal teams. You will be the first point of contact for incoming requestshelping to triage manage or route them to the right departments. You will also assist with preparing quotations following up with customers and ensuring that all requests are handled with professionalism and care.
This role is remote (home office) based in São Paulo Brazil and gives you the chance to work in a dynamic collaborative team that is part of a larger global group with colleagues and customers from different industries and countries.
Key responsibilities
- Manage shared email inboxes assigning or handling customer requests as needed
- Create quotations for customer requests and follow up on open cases
- Support the team with administrative and organizational tasks
- Collaborate across departments to deliver excellent customer experiences
- Jump in on other projects as business needs evolve
What we are looking for
- Strong communication skills in both English and Portuguese
- Comfortable with Microsoft Office and digital tools
- Team player with strong interpersonal skills
- Detail-oriented proactive and eager to learn
- Excited about helping people and solving problems
- Positive flexible and able to manage multiple tasks
What you will gain
- Real-world experience in customer care within a global company
- The chance to practice English daily with international customers and colleagues
- Exposure to different industries and global markets
- A supportive environment to grow your professional skills
- Mentorship and guidance from experienced professionals
Benefits
- Life insurance
- Meal ticket
- Ticket bus
Required Experience:
Intern
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Whether it’s the electrification of mobility or the advancement of smart manufacturing, we’re with you throughout the entire product lifecycle, sharing your vision for a cleaner, healthier, and more productive world.
