Sales Support Specialist Retail Customer Care Spanish
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Job Location:
Monthly Salary:
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
As a Sales Support Specialist youre the one who assists customers to allow then to maximise their product purchase capabilities. Your day is filled with a range of focused sales support for customers who contact you seeking your assistance. When a customer needs your expertise you quickly assess their requirements using the Customer Engagement Model & knowledge of current Apple processes. By helping Apple build strong relationships with customers you are instrumental to our will become a specialist in Apples products features and related rapport with customers so that they will proactively engage with Apple for future product in a dynamic performance-based environment where the ability to multi-task is central to success in the role along with the expectation of dealing professionally with all how to use multiple sources of information to stay current on product policies and technology changes. Deliver an Only at Apple Experience at every goals set out by the business while providing an excellent customer experience
- Fluency in Spanish both verbal & written.
- High standard of written & oral communications in English including ability to enter data into relevant applications with high degree of accuracy & tempo.
- Flexibility to regularly rotate through different sales specialities and provide support to other RCC departments as required.
- Ability to thrive on change as products evolve.
- 1-2 years customer service/sales consumer retail or contact centre experience.
- Ability to maintain composure and deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
- Strong communication & presentation skills that allow you to converse confidently when presenting solutions for your customers.
- As this role depends on the volume of the business flexibility around shifts and weekend working hours will be required
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more
