| Goal | Key Result Area | Actions / Deployment |
| Product Training | Training Module Creation & Training Calendar | Product Training of Contractors/Painters/team etc - Database & Modules update. Evolve the Training Tracker/ Calendar and incorporating audit findings to review training status |
| Contractor/ Painter Mapping Coordination with PP team dealers & contractors for billing & usage of ABG products | ||
| On Site Training to Head Painters - for Painting service sites | ||
| Technical Support | Technical Inspection & Complaint Handling | Conduct product sampling at site based on the requirements |
| Give technical support to PP team for resolving complaints | ||
| Help PS team to resolve complaints give solutions for resolving on site issues | ||
| Product feedback to be shared with R&D. | ||
| Focus Product Establishment | Trails & Implementation of new products | Coordination with Marketing team for trials of new products in ABG |
| Audit report of the trials to be shared with the respectiveteams. | ||
| Reports | Trackers - Monthly & weekly basis | Report of the potential contractors/ painters in the area along with Contractor meets conducted |
| Audit Reports shared with R&D team for feedback and trends in the market | ||
| Customer Complaint Tracker | ||
| Training tracker - to build effective utilization of the painter academy |
Required Experience:
Manager
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