Payment Operations Product Specialist (Japanese-speaking)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Salary Ranges:- JPY Annual RSUs
We are looking for a Payment Operations Product Specialist in Japan to join our APAC team and take ownership of the Japan market. This is a unique opportunity to have a direct impact on Wises mission helping us build sustainable cross-border products that save millions of people money.
Overview:
As a Payment Operations Product Specialist you will ensure our products in Japan are efficient scalable and operationally sound. You will act as the bridge between our Product Engineering and Operations teams translating complex challenges into streamlined systems and processes. While Japan will be your primary focus you will also contribute your expertise to strategic initiatives in other key APAC markets.
Your Mission:
- Own the Japan Payment Scheme: Manage the end-to-end maintenance of our Japanese payment schemes. This includes resolving technical issues generating reports in Japanese coordinating new launches and working with Engineering and Finance to manage scheme compliance and risk.
- Strategic Execution & Impact: Align your work with Payment Operations and respective Product domains strategy ensuring that every initiative contributes to overarching goals and targets. Balances discovery and execution to drive efficiency while fostering innovation.
- Scale and Optimize Operations: Proactively identify and drive process improvements. Youll focus on automating manual tasks and enhancing workflows to ensure our payment routes in Japan can scale efficiently and securely.
- Lead High-Impact Projects: Own operational projects from initial scoping to final launch. Youll assess problems create rollout plans conduct testing and collaborate with stakeholders across the business to deliver solutions on time.
- Continuous Improvement: Proactively initiating and prioritising projects based on team and customer needs. Driving innovation and improvements in processes.
- Risk & Issue Management: As a subject-matter-expert act as the first-level escalation point working with cross-functional teams to mitigate risks and solve complex problems.
- Drive Data-Informed Decisions: Define and track key performance indicators (KPIs) for your projects and markets using data to measure success and guide future improvements.
Qualifications :
Who You Are:
- Experience: 3 years in product operations process optimization business analysis or a related role.
- Problem-Solving: You have strong analytical skills and can break down complex problems into structured actionable solutions.
- Data-Driven Approach: Experience with SQL Looker or other data analysis tools is a plus.
- Project Execution: You have proven experience managing mid-to-large-scale initiatives from start to finish.
- Stakeholder Engagement: You are a strong communicator who can influence and align cross-functional teams.
- Process-Driven: You have a passion for improving workflows automation and operational efficiency.
- Language: You are a native Japanese speaker and fluent in English.
- Bonus points: Experience in the payments space ideally in FinTech and/or Japanese payment market.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
