Administrative Assistant 3 (AA 3) DOH8739

Administrative Assistant

Investigative Unit

Permanent Full-time In-Person

The Opportunity:
Join the Washington Medical Commission (Commission) and help advance patient safety and professional integrity across Washington State. This position provides administrative support to the Investigative Unit Director and plays a key role in the units daily operations. Youll assist with correspondence coordinate meetings support personnel processes and ensure quality assurance and process improvement efforts run smoothly.

Key Responsibilities:

• Provide quality assurance identify process improvements and recommend updates to investigative procedures.
• Generate and analyze reports in ILRS/HELMS to support performance monitoring and case management.
• Assist with recruitment activities including candidate materials scheduling and onboarding.
• Maintain and update process maps business practices and documentation for the Investigative Unit.
• Manage procurement payment processing and compliance with related policies.
• Coordinate meetings teleconferences and training sessions; prepare agendas and take meeting notes.
• Develop spreadsheets track budget data and prepare administrative reports.
• Support large-scale and independent special projects for the Commission as assigned.

Why Youll Love This Role:
Your organizational and communication skills will directly support the Commissions mission to protect public health. Youll be part of a collaborative team that values quality accountability and continuous improvement. Every day brings new challenges and opportunities to make a meaningful difference in public health and safety.

Expectations and Responsibilities:
This role requires initiative accuracy and attention to detail. Youll balance multiple priorities in a fast-paced environment while maintaining confidentiality and professionalism. Collaboration with internal and external partners is key as is ensuring smooth operations within the Investigative Unit.

The Ideal Candidate:
You are a proactive and dependable professional with strong administrative and analytical skills. Youre comfortable working with data systems managing complex workflows and improving processes. You thrive in a collaborative environment and take pride in contributing to an organization dedicated to public service and health protection.

Location and Flexibility

Join our Tumwater WA team in an on-site role! This fast-paced position offers daily variety meaningful interaction both internally and externally and opportunities to support important work while managing multiple priorities.

REQUIRED QUALIFICATIONS

We value all relevant experience (paid or unpaid) and encourage applicants from all backgrounds. You must meet at least ONE of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. While Preferred Experience is not required these skills or experiences can help you stand out as a candidate.

Three (3) or more years of experience in an office/clerical secretarial or general administrative environment using office organization methods/practices for performing complex clerical and administrative tasks.

Additional Required Knowledge Skills Abilities and Experience:

• Support of virtual or in-person meetings and presentations using Zoom or Teams to include organizing meetings setting up and facilitation.
• Customer service experience that includes resolving problems and responding to inquiries regarding policies procedures and services.
• Agile communication skills using plain talk in both written and verbal to provide direction and information to varied levels of involvement and commitment.
• Project support experience that includes scheduling orchestration of work to meet deadlines and reporting progress to project managers.

AND Practical computer skills using the Microsoft Office Suite:

• Excel for spreadsheet tasks database management
• MS Word for document creation formatting and proofreading for completeness and accuracy
• Microsoft Outlook or similar email systems for electronic correspondence scheduling meetings and coordinating staff calendars.
• SharePoint or Viso for project administration support and monitoring.
• PowerPoint or presentation software to create format edit and run slide shows.

Preferred/Desired Knowledge Skills Abilities and Experience:

• Two (2) years of experience providing administrative support to executive leadership in a public health health care or regulatory office.
• Demonstrated experience interpreting and applying state and federal rules and regulations in a public health environment.
• Working knowledge of the Uniform Disciplinary Act and its investigative process.
• Demonstrated competency in the use of proprietary established databases or customer service management systems.
• Demonstrated experience working with highly sensitive confidential and high-security materials in a secure environment.
• Preparing procurement requests and arranging travel ensuring adherence to organizational policies.

About the Washington State Department of Health (DOH)

Were nearly 2000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity Innovation and Engagement we address health disparities respond to emerging challenges and strengthen systems that support resilience. At DOH we help reduce barriers collaborate with diverse communities and champion equitable health outcomes. Were passionate people who are driven to make a difference in public health. To learn more about the DOH please visit and connect with us onLinkedInFacebook and our blogPublic Health Connections.

Benefits and Lifestyle

We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide tailored to support your lifestyle. Discover more about Why DOH by visiting.

We are theWashington Medical Commission(WMC)

At the WMC we focus on the delivery of safe medical care by licensees with our efforts focusing on quality care and increasing patient access. The WMC is a full-scope regulatory organization with units covering licensing investigations legal service compliance data analytics communications and policy. The 64 WMC staff work primarily remotely and range from administrative staff to clinically trained investigators.

Conditions of Employment:

This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE is the exclusive representative.

I am prepared with or without accommodations to do the following:

• Commit to a full-time 40-hour workweek schedule (flexible work schedule requests must be approved supervisor).
• Communicate through applications such as MS Teams and MS Outlook and by phone while working remotely.
• Adjust my work schedule occasionally to align with business needs which may entail working evenings and weekends.
• Perform my job duties in-person at the designated DOH site location.
• Occasional travel may be necessary sometimes requiring overnight stays or trips out of state. You must be able to legally drive a vehicle or arrange alternative transportation for state business.
• Engage in emergency response exercises and high-priority assignments as assigned during emergency events.

APPLICATION DIRECTIONS:

To apply click Apply and complete the application. Attach your resume and cover letter.

In your Applicant Profile include at least three professional references (including a supervisor a peer and someone youve supervised or led if applicable). Please do not include private information such as social security number or year of birth.

Doattach the following:

• Resume
• Cover letter
• DD-214 (if applicable)

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy) NGB 22 or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year

Do notinclude or attach the following these documents or details will not be reviewed:

• REMOVE personal photos do not submit any documents containing personal photos.
• Transcripts (unless specifically requested in the Application Directions)
• Certifications or Diplomas
• Projects or Portfolios
• Letters of Recommendation

Equity Diversity and Inclusion: We regard diversity as the foundation of our strength recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal opportunity employer. We prohibit discrimination based on race/ethnicity/color creed sex pregnancy age religion national origin marital status the presence or perception of a disability veterans status military status genetic information sexual orientation gender expression or gender identity.

Questions and Accommodations:If you have questions need assistance with the application process require an accommodation or would like to request this posting in an alternative format please contact Andrea Thieme at andreference the assigned DOH8739 recruitment number.

Technical Support: Reach out to NEOGOV directly at 1- for technical support and login issues.

Supplemental Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.

Experience and education selected listed or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.