Introduction
ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster cheaper more energy-efficient microchips. We design develop integrate market and service these advanced machines which enable our customers-the worlds leading chipmakers-to reduce the size and increase the functionality of their microchips which in turn leads to smaller more powerful consumer electronics. Our headquarters are in Veldhoven the Netherlands and we have 18 office locations around the United States including main offices in Chandler Arizona San Jose and San Diego California Wilton Connecticut and Hillsboro Oregon.
Role and Responsibilities
The mission of this position is to transfer technical knowledge and technical skills to our Field Service Engineers to successfully operate service and troubleshoot our laser products. Our customer rely on our ability to provide quality service and maintain our lasers operational within performance specifications for their process. Our Field Service Engineers capabilities are directly responsible for the performance of our laser and our ability to effectively and efficiently deliver quality training is essential to their success.
The Trainer 3 will conduct technical training courses for both external and internal customers. They will work independently or collaborate with the Curriculum Developer to design and develop training curriculum including course outlines support documentation course workbooks and trainer notes. They will use needs assessment tools and interact with internal and external customers to develop specifications for course content. They will prepare lesson plans that incorporate company processes procedures policies and technical documentation selecting appropriate methods media and supporting materials. They will work with engineering technical support and manufacturing teams to ensure course material reflects current product features. They will instruct participants through online sessions classroom lectures and laboratory sessions and will conduct follow-up to determine the applicability and effectiveness of course material.
Other responsibilities include:
Conducts technical knowledge and skills training for field service engineers technical support engineers and customers.
Serves as a multiple platform Subject Matter Expert (SME) as defined by product offerings. Examples include but not limited to: XLR 700/800/900 lasers.
Performs service maintenance and troubleshooting on department lasers to maintain a ready for training status.
Utilizes test equipment such as oscilloscopes DVMs power meters and beam analysis tools.
Provides reviews of course material for technical accuracy.
Works with Curriculum Developer to create or develop teaching aids such as simulators static displays or media to improve comprehension.
Assists cross-functional groups with laser operations technical source material and data gathering.
Enforces all safety policies and procedure to ensure safe environment for training.
Collects and analyzes data for troubleshooting purposes as part of training delivery and laser maintenance.
Participates with cross-functional departments to resolve training department laser issues.
Selects or develops teaching aids such as training handbooks demonstration models multimedia visual aids computer tutorials and reference works.
Utilizes and provides input on testing and evaluation procedures. to measure trainee progress and evaluate effectiveness of training.
Reports on progress of trainees during training periods.
Performs other duties as assigned.
Although the primary responsibility is technical training this position is also responsible for developing and maintaining curriculum. Curriculum development and maintenance skills include:
Participates in needs analysis studies to determine training requirements.
Conducts technical reviews and validations of processes procedures and curriculum.
Supports the development of interactive computer-based asynchronous training products.
Develops course and curriculum outlines and determine course delivery method: individual training group instruction lectures demonstrations conferences meetings or workshops.
Education and Experience
Bachelors degree in electrical engineering mechanical engineering or equivalent field; or equivalent years of working experience.
4-6 years of experience as a technical/vocational instructor or in the field in the semiconductor industry.
Preferred:
Public speaking experience.
Familiarity with basic test equipment: basic multimeters o-scopes hand tools preferred.
Experience with data collection and data analysis from various laser platforms.
Experience with audio/video equipment.
Experience with development tools such as Storyline Captivate Photoshop etc.
Experience with Learning Management Systems as a user or administrator.
Skills
Working at the cutting edge of tech youll always have new challenges and new problems to solve and working together is the only way to do that. You wont work in a silo. Instead youll be part of a creative dynamic work environment where youll collaborate with supportive colleagues. There is always space for creative and unique points of view. Youll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job youll need the following skills:
Observe and respond to people and situations and interact with others encountered in the course of work.
Learn and apply new information or skills.
Demonstrate a strong class presence and prioritize safety in a learning environment.
Must be able to read and interpret data information and documents.
Strong customer focus and commitment to customer satisfaction through prioritization quality efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Results driven - demonstrate ownership and accountability.
Identify bottlenecks and drive improvements.
Work as part of a team or sometimes independently and follow through on assignments with supervision.
Demonstrate open clear concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager co-workers and customer.
Work according to a strict set of procedures within the provided timelines.
Other Information
Role within Office
Responsibilities:
Routinely required to sit; walk; talk; hear; use hands to keyboard finger handle and feel; stoop kneel crouch twist reach and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and ability to adjust focus.
The current base annual salary range for this role is currently:
$Pay scales are determined by role level location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate including but not limited to job-related skills relevant education and experience certifications abilities of the candidate and pay relative to other team members.
The Company offers employees and their families medical dental vision and basic life insurance. Employees are able to participate in the Companys 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information please contact the Recruiter or click on this link Compensation & Benefits in the US.
All new ASML jobs have a minimum application deadline of 10 days.
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee pre-selection process please send an email to to initiate the companys reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
Required Experience:
IC
ASML gives the world's leading chipmakers the power to mass produce patterns on silicon, helping to make computer chips smaller, faster and greener.