Payments Program Manager
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
03-11-2025
Vacancies:
1 Vacancy
Job Summary
Are you passionate about driving operational excellence in complex payment ecosystems while delivering exceptional customer experiences Join us in transforming how Amazon handles payments across Latin America!
The LATAM Partner Management team is seeking an experienced Program Manager to lead our payment performance initiatives for credit card payments. This role is critical in driving the success of Amazons payment processing capabilities in LATAM sitting at the intersection of product engineering and strategic partnerships.
Key job responsibilities
In this role you will:
Drive end-to-end program management for card network partnerships including implementation monitoring and optimization of performance metrics
Lead cross-functional initiatives involving Product Engineering and Partnership teams to enhance reliability and operational efficiency
Own incident management processes and partner communications ensuring quick resolution and minimal business impact
Develop and maintain executive-level relationships with key partners facilitating strategic alignment between Amazon leadership and partner stakeholders
Identify and implement scalable solutions to streamline operations and enhance partnership effectiveness
Analyze operational data to drive insights and inform strategic decision-making
About the team
Youll join a dynamic team responsible for Amazons payment capabilities across Latin America. We focus on delivering friction-less payment experiences while ensuring operational excellence and cost efficiency. This role offers significant visibility and impact potential within one of Amazons fastest-growing regions.
- Bachelors degree with 5 years of relevant experience or Masters degree with 3 years of relevant experience in payments/financial services
- Demonstrated experience in managing complex cross-functional programs with multiple stakeholders
- Strong understanding of payment ecosystems particularly credit card payment methods and processing
- Proven track record of analyzing performance metrics and implementing data-driven improvements
- Excellent stakeholder management skills with experience managing both internal and external relationships
- Strong business judgment and ability to make strategic trade-offs
- Excellent verbal and written communication skills with ability to engage at all levels
- Basic to intermediate SQL proficiency
- Deep knowledge of card network (Visa Mastercard) operations and international payment transactions
- Experience working in acquirer fintech or scale-up environments
- MBA or relevant advanced degree
- Experience working in payments industry in LATAM or any emerging market.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The LATAM Partner Management team is seeking an experienced Program Manager to lead our payment performance initiatives for credit card payments. This role is critical in driving the success of Amazons payment processing capabilities in LATAM sitting at the intersection of product engineering and strategic partnerships.
Key job responsibilities
In this role you will:
Drive end-to-end program management for card network partnerships including implementation monitoring and optimization of performance metrics
Lead cross-functional initiatives involving Product Engineering and Partnership teams to enhance reliability and operational efficiency
Own incident management processes and partner communications ensuring quick resolution and minimal business impact
Develop and maintain executive-level relationships with key partners facilitating strategic alignment between Amazon leadership and partner stakeholders
Identify and implement scalable solutions to streamline operations and enhance partnership effectiveness
Analyze operational data to drive insights and inform strategic decision-making
About the team
Youll join a dynamic team responsible for Amazons payment capabilities across Latin America. We focus on delivering friction-less payment experiences while ensuring operational excellence and cost efficiency. This role offers significant visibility and impact potential within one of Amazons fastest-growing regions.
- Bachelors degree with 5 years of relevant experience or Masters degree with 3 years of relevant experience in payments/financial services
- Demonstrated experience in managing complex cross-functional programs with multiple stakeholders
- Strong understanding of payment ecosystems particularly credit card payment methods and processing
- Proven track record of analyzing performance metrics and implementing data-driven improvements
- Excellent stakeholder management skills with experience managing both internal and external relationships
- Strong business judgment and ability to make strategic trade-offs
- Excellent verbal and written communication skills with ability to engage at all levels
- Basic to intermediate SQL proficiency
- Deep knowledge of card network (Visa Mastercard) operations and international payment transactions
- Experience working in acquirer fintech or scale-up environments
- MBA or relevant advanced degree
- Experience working in payments industry in LATAM or any emerging market.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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