Lead Analyst, Business Relations, HR and Shared Services (T & I) (TeleworkHybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Behind the scenes but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align lighten and modernize infrastructure the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content systems people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada but around the world. Today were transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your role

We are seeking a Lead Business Analyst who will help the Corporation to get the maximum value from its HRIS. The Lead Business Analyst will help to find solutions to complex problems bridge the gap between business needs and technology solutions and will act as the liaison agent between the business partners and the T&I resources required to solve gaps and problems through projects or operations. The person will play a lead role throughout our solutions lifecycles (e.g. solution analysis and development programming configuration testing maintenance and support) and support large corporate HR technology initiatives.

Reporting to the Senior Manager of the Legal P&C / SSC Solutions Portfolio you will be a key player in leading and coordinating the work of the team as well as coaching them. You will make sure that solutions or enhancements implemented in the various P&C / SSC systems are aligned with the entire portfolio and raise any potential problems to the Senior Manager of the Legal P&C / SSC portfolio.

Key Responsibilities:

• Serve as the primary HRIS subject matter expert specializing in Workday integrations.
• Manage solution design activities such as requirements gathering system analysis system design.
• Provide support assistance guidance and training to all analysts on the team.
• In collaboration with the Workday functional team (People Systems and Analytics) and the portfolio Senior Manager participate in the identification of solutions as large corporate HR initiatives.
• Participate in the scrum ceremonies with the developers teams and the scrum master.
• Manage the analysts team workload based on requirements priorities and team availability including giving priorities to scrum master and developers.
• Support development or modification of integrations and applications.
• Lead solution testing activities (e.g. regression tests unit tests user acceptance tests).
• Develop solutions related documents such as processes requirements and procedures using plain text flowcharts and maps.
• Handle third level escalations with our vendors.

We are looking for a candidate with the following:

• Bachelors degree or masters degree in Business Administration Information Systems Computer Science Software Engineering or equivalent.
• 3 years of cross functional experience and in-depth hands on experience with HR Information Systems.
• 3 years of experience with Workday Integrations.
• Knowledge and experience with Web Services REST API XML XSLT SOAP WSDL JSON.
• Knowledge and experience with or other integration techniques an asset.
• Knowledge of HR business processes and their integration with other process areas (e.g. Finance Production etc.).
• Experience in software integrations and software development principles.
• Workday Integration Certification an asset.
• Certification in project management such as scrum or agile an asset.
• Independent self-motivated and responsible.
• Service-oriented attitude.
• Strong interpersonal problem solving trouble-shooting and analytical skills.
• A high level of attention to detail.
• Willingness to work outside of normal business hours on rare occasion (evenings and weekends).
• Strong oral and written communication skills are required to effectively communicate technical and non-technical issues to clients service providers and other groups as well as to keep management apprised of the status of all activities and assignments.
• Bilingual English and French an asset.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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