Regional Trade Operations & Custom Manager Logistics Asia & Pacific Region

We have an exciting opportunity for an experienced leader to join our regional team we are seeking a seasoned professional not only with a wide range of technical competence but also a great people leader. As Regional Trade & Customs Operations Manager you are responsible to operate and develop the trade processes with optimized efficiency accuracy and quality in the Logistics Region. Lead the work to strategically develop the regional import/export setup in a catalytic way and in close collaboration with Central Trade to manage expansions and business developments connected to the Logistics Region. You must have the ability to lead and manage a large diverse team of people located across Asia & Pacific. 

Key Responsibilities:

Responsible for regional Trade Operations and related performance including cross-border related inbound outbound returns and DC moves flows.
Define and follow-up regional Trade operational goals and priorities and lead the regional trade teams in a catalytic way.
Lead and ensure close collaboration with local trade teams incl. follow-up overall Trade operations and KPIs operational cost etc. and ensure ongoing data quality.
Responsible to define and follow-up the regional Trade budget also taking responsibility for finance and report control on all Trade in the Logistics Region including duty and Trade Operations related invoice control.
Responsible for regional Inland Haulage (port to DC) Transport Operations and related performance.
Ensure compliance to import and export process standards and rules for commercial and non-commercial goods when shipped under customs control.
Continuously strive to improve Trade operational excellence and compliance to secure stable trade operations within defined global operational and tech standards balancing cost service levels sustainability impact and end-to-end flows.
Clarify Trade related procurement needs to regional commercial also participating in procurement process.
Lead regional trade security & risk management programs.
Build and maintain strong Trade supplier relationship and secure frequent follow-up on performance and compliance highlighting trends problems opportunities and status of agreed targets and SLAs.
Act as point of contact towards Regional Sales on cross-border topics.
Ensure close collaboration with Central Trade on regional trade compliance and performance to identify end-to-end cross-regional trade synergies.
Ensure establishment of new Trade teams and strengthen as-is local Trade team based on expansions impacting trade within the Logistics Region.
Actively stay up-to-date on global logistics end-to-end operational status KPIs issues and risks.
Identify sustainability opportunities and challenges from a social economic and environmental perspective.

Qualifications :

Ability to collaborate interact and navigate with central and regional teams and stakeholders both internally and externally with a level of seniority.
Deep expertise in strategic Trade processes and compliance.
Strong strategic and analytical mindset including ability to plan prioritize and delegate high numbers of tasks with varying workload and importance.
Strong understanding regional processes methodologies and principles.
Demonstrated strategic vision and ability to anticipate future consequences and trends incorporating them into a plan with relentless focus on execution.
Process knowledge - understand majority of all trade operation practices and document operation practices.
Strong knowledge of other areas of logistics mainly on international shipping both operationally and functionally as well as procurement and vendor management.
Strong understanding of business needs for both retail and online.
People management skills (Planning & organizing making impact delegating & leading in a catalytic way).
Change management & Implementation skills (Drive & initiate Interacting with colleagues and open minded).

Preferably with previous experience in Regional Trade Management position within Asia Pacific Region

Additional Information :

Are you ready to join

You will become a part of Logistics Asia & Pacific and this is a full-time position starting as soon as possible with direct reporting line to the Regional Transport & Trade Operations Manager. The role will be based in Hongkong SAR. Travel is required. Please apply by sending your CV in English as soon as possible. If you have questions about the recruitment process please contact

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Remote Work :

No

Employment Type :

Full-time