Revenue & Reception Manager

London - UK

Monthly Salary: Not Disclosed

Posted on: 18 days ago

Vacancies: 1 Vacancy

Job Summary

Join us as a Revenue Manager (Maternity Cover)at The Dorchester recognised as one of The Sunday Times Top 10 Best Places toWork for in 2024 & 2025 and Hotel of the year London at the 2024 AAHospitality Awards. We continually strive to build and nurture a culture whereinclusiveness is part of our DNA reflected in our values of passionpersonality respect working together and creativity. We believe that avariety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute bestpeople in the industry. When you join us as a Revenue Manager you start aunique opportunity to become celebrated as the very best in your field. Youlllearn not only from your fellow Legends but also through our award-winninglearning academy so that you can achieve the highest standards of craftservice and leadership and become a legend in your own story.

What youll do

As a Revenue Manager youll love what you do and take pride indelighting our guests. Here are some of the other duties you will be responsiblefor:

Review the daily pick-up by hotel at least twice per day looking at the current month and the next two months while identifying daily shifts in demand looking for peaks and troughs and then reviewing the strategy in IDeaS and in the PMS to make sure we are maximizing all opportunities
Producedaily & weekly reports for each hotel ensuring data accuracy andconsistency of delivery. Flag and escalate any data quality issues.
UpdateIDeaS RMS & Cognos (Finance) systems are updated with Budget and Forecastchanges
Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As a Reception Manager youll have the opportunity to bring these to life and continue to create our legacys.

The items shared are the essence of a day in the life of a RevenueManager but well make sure you are provided with specifics on how we care forour hotel.

What youll bring

Essential Skills and Experience

Previous experiencein Revenue Management within 5 star Luxury hospitality
Trainingsand or certifications in Analysis Revenue Management and Sales an asset
Previousknowledge of hotel systems preferably to include GDS PMS Revenue ManagementGroup and Analytical systems and software such as SynXis Opera IDeaS
Strong verbal communication skills and be well presented
Passion to the role and the team and unique personality
Ability toempower team members to deliver bespoke services to all guests
Positive and enthusiastic attitude
Strong verbal communication skills English is the primary language used in our hotel

What youll get

Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
Discountsout hotels Benefit from discounts at various high street and online shops
Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan Rental deposit scheme private financial advice and Eye care vouchers.
Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
Social Events: Participate in vibrant social events including a summer party winter ball pub quizzes and cultural and milestone recognition celebrations.
Referral Bonus: Earn a 1000 bonus when you recommend a friend.
Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creatingan inclusive environment for all employees and applicants. If you need us to doanything to support you during the recruitment process (such asadjustments to how you apply alternative formats of information oradjustments to the assessment process itself) please do call People &Culture team on or emailsothat we can discuss how we can support you through this process.

Required Experience:

Manager