Vendor Support Associate

Angeles - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Vendor Sourcing: Identify potential new vendors via research; perform vetting process. If the decision is made to bring the Vendor into the Service Network then all paperwork must be completed and uploaded to SharePoint.

May include sourcing on behalf of clients franchise locations.
To include posts on various social media platforms and groups dedicated to connecting sub-contractors / vendors with Prime Contractors and management companies. The posts will be made under the clients brand not a personal account.
Vendor sourcing to include all trades and janitorial vendors.
Specific parameters including geographic targeting will be provided by management.

Repair & Maintenance and Janitorial vendor compliance and quality assurance: Support compliance with regulatory requirements and quality assurance standards by ensuring proper documentation (e.g. COI W9 Works Comp Certificate Vendor Packets) and adherence to processes.
Update and maintain various internal databases and platforms that track service provider and vendor interactions.
Monitor and reply to inquiries from Vendors that request information to be a part of the service provider network.
Ensure customer-specific compliance standards are met such as background checks.
Back-up as needed and directed for work order processing and customer support.
Additional administrative support as defined and requested by management

Requirements

Proven experience in an administrative support role preferably with exposure to QA calls and invoice processing
Excellent communication skills both written and verbal with the ability to convey information clearly and professionally
Strong organizational skills and attention to detail ensuring accuracy in record-keeping data entry and invoice verification
Proficiency in using office software applications (e.g. MS Office Suite spreadsheets databases)
Ability to multitask prioritize effectively and meet deadlines in a fast-paced environment
Team-oriented mindset with the ability to collaborate with cross-functional teams and build positive relationships
Familiarity with quality assurance processes and invoice management systems is desirable
Knowledge of facilities management maintenance or repair terminology is a plus

Benefits

HMO with 1 free dependent upon hire
Life Insurance
Night Differential
20 PTO credits annually
VL and SL cash conversion
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learning
A laptop will be provided by the company
Night shift (will cover EST and also PST in the future)
REMOTE
42000 basic allowance

Required Experience:

DescriptionVendor Sourcing: Identify potential new vendors via research; perform vetting process. If the decision is made to bring the Vendor into the Service Network then all paperwork must be completed and uploaded to SharePoint.May include sourcing on behalf of clients franchise locations.To incl...

Description

May include sourcing on behalf of clients franchise locations.
To include posts on various social media platforms and groups dedicated to connecting sub-contractors / vendors with Prime Contractors and management companies. The posts will be made under the clients brand not a personal account.
Vendor sourcing to include all trades and janitorial vendors.
Specific parameters including geographic targeting will be provided by management.

Repair & Maintenance and Janitorial vendor compliance and quality assurance: Support compliance with regulatory requirements and quality assurance standards by ensuring proper documentation (e.g. COI W9 Works Comp Certificate Vendor Packets) and adherence to processes.
Update and maintain various internal databases and platforms that track service provider and vendor interactions.
Monitor and reply to inquiries from Vendors that request information to be a part of the service provider network.
Ensure customer-specific compliance standards are met such as background checks.
Back-up as needed and directed for work order processing and customer support.
Additional administrative support as defined and requested by management

Requirements

Proven experience in an administrative support role preferably with exposure to QA calls and invoice processing
Excellent communication skills both written and verbal with the ability to convey information clearly and professionally
Strong organizational skills and attention to detail ensuring accuracy in record-keeping data entry and invoice verification
Proficiency in using office software applications (e.g. MS Office Suite spreadsheets databases)
Ability to multitask prioritize effectively and meet deadlines in a fast-paced environment
Team-oriented mindset with the ability to collaborate with cross-functional teams and build positive relationships
Familiarity with quality assurance processes and invoice management systems is desirable
Knowledge of facilities management maintenance or repair terminology is a plus

Benefits

HMO with 1 free dependent upon hire
Life Insurance
Night Differential
20 PTO credits annually
VL and SL cash conversion
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learning
A laptop will be provided by the company
Night shift (will cover EST and also PST in the future)
REMOTE
42000 basic allowance

Required Experience:

Key Skills

Risk Management
Data Entry
Vendor Management
Mobile Devices
Workers' Compensation Law
Automotive Diagnostics
Live Chat
Merchandising
Contract Management
Contract Negotiation
Cash Handling
negotiation

Apply Now

About Company

SuperStaff

SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click