Housing & Homelessness Support Worker

Housing & Homelessness Support Worker

Lyndell White House - Coburg (VIC)

Part Time Basis

INTERNAL BASIS

• Competitive pay rate: $38.68 - $47.27/hr dependent on qualifications & experience
• Travel across several metropolitan Wintringham sites required
• Part Time Position 30 hours per week
• Based at our Lyndell White House in Coburg(VIC)

Your new role

We are currently seeking a proactive individual to join our Housing and Homelessness Team as a Housing & Homelessness Support Worker on a Part-Time basis for 30 hours per week. No two days will be the same in this role which will work collaboratively with Coordinators Case Workers and Housing Support Staff across our site and programs supporting clients to find and maintain tenancies. Reporting to the HHS Coordinator you will assist some of our communities most vulnerable people to create a meaningful life supporting them through independent living community engagement and recovery linking and referring them into clinical services social and recreational activities. This role is based at our Lyndell White house in Coburg with travel to multiple other metropolitan sites required on an ad-hoc basis.

Your responsibilities and duties will also include but are not limited to :

• Ensuring clients obtain access to Home Care Packages (HCP) and NDIS by providing referrals and case management assistance.
• Conducting initial assessments of new residents upon their entry into the housing program and developing/documenting support plans as appropriate
• Responding to client feedback and complaints in line with Wintringham policy and procedures.
• Assisting clients to maintain the lifestyles of their choice whilst maximising their health and wellbeing as well as addressing issues of social isolation for them.
• Facilitate and encourage the engagement and maintenance of natural supports.
• Utilising relationships within sectors to assist access into other services and systems.
• Working collaboratively with the other support workers and teams to ensure a collaborative team culture is maintained.
• Completing/reviewing client file documentation across program areas to ensure timely and accurate recording of information

We are looking for candidates with the following:

• A qualification in Social Work Welfare Community Services or equivalent.
• A current Victorian drivers licence and willingness to travel to various housing sites around Melbourne.
• Experience in a support worker role in Intensive Case Management with specific training and/or experience in: AOD Mental Health and Family Violence or Homelessness services.
• Experience in working effectively and sensitively with a broad range of clients including those with high support needs and challenging behaviours.
• An understanding of the Housing and Homelessness Service sector My Aged Care NDIS and other relevant service systems.
• Proven commitment to excellence accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communications skills and the ability to with engage people from varying backgrounds.
• First Aid Certificate.

This sounds great! How do I apply

For more information about this exciting role you can view copy of the Position Description here

Applications can be addressed toTania Bezzina and submitted via our website.

Please submit a brief Cover Letter introducing yourself and why you are suited to the role to accompany your CV.

Please upload your documents in PDF Format

Applications close on Friday 7^th of November 2025 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences our Inclusion Statement may be accessed here. We encourage applications from First Nations people people living with disability LGBTIQA and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at