Haleon Business Services (HBS) Capability Centre Head – Poland

Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.

Hello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Together were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum through a unique combination of deep human understanding and trusted science. Whats more were achieving it in a company that were in control an environment that were co-creating. And a culture thats uniquely ours. Care to join us. It isnt a question.

This is an exciting time to join us and help shape the future. Its an opportunity to be part of something special.

The HBS Capability Centre Head Poland leads the performance and delivery of services at our strategic centre in Poland. As a key member of the global HBS Leadership Team this role is the main contact for stakeholders across Haleon.

• Lead all colleagues in the centre focusing on talent culture delivery compliance facilities and continuous improvement.

• Act as an HBS ambassador building trusted partnerships with business and functional stakeholders.

• Drive the centres growth ensuring it becomes a talent hub and operates as a fully integrated multi-functional digital organization.

• Lead end-to-end delivery supporting Haleons 2030 ambitions and the Win as One culture.

• Discharge duties as a Board Member of our Polish legal entity.

Strategy: Leadership and Planning

• Guide the implementation of HBS strategy at the Poland centre (600 staff).

• Oversee performance governance and transparent reporting.

• Position HBS Poland as a talent destination and build future capabilities.

• Collaborate with executive leadership to prioritize high-impact projects.

People: Culture and Talent

• Embed the Win as One culture fostering a high-performance inclusive environment.

• Drive talent attraction retention and engagement.

• Partner with HR and global leaders on talent management learning and succession planning.

• Support recruitment and development of senior talent.

Process: Service Delivery

• Serve as the single point of contact for services delivered from the centre.

• Oversee daily service delivery ensuring alignment with HBS plans and compliance with governance.

• Support change management and communication.

• Lead on facilities and infrastructure needs.

• Promote a culture of continuous excellence.

Partnership: Stakeholder Engagement

• Build strong relationships with functions business units and regions.

• Act as the Voice of HBS to leadership and stakeholders.

• Ensure clear communication and transparency during growth and project execution.

• Apply HBS governance and share key metrics at leadership meetings.

Risk: Management and Compliance

• Identify and mitigate risks related to the centres deliverables.

• Implement data-driven risk management strategies.

• Maintain and test the Business Continuity Plan.

• Uphold high standards of governance and reporting.

Team: Leadership and Development

• Build and lead a high-performing leadership team with a clear charter.

• Invest in team development and career growth.

• Foster innovation collaboration and continuous improvement.

• Contribute as a member of the HBS Leadership Team.

Budget and Resource Management

• Shape and manage the centres budget.

• Monitor financial performance for annual and long-range planning.

• Coordinate with finance and procurement to ensure compliance and optimize resources.

Were interested in people that can demonstrate and role model the following behaviours ...

• Consumer First Always: User-centric outcome-focused.

• Collaborate for Impact: Meet stakeholder needs effectively.

• Unlock Value at Pace: Lead continuous improvement and manage change.

• Grow Myself and Others: Invest in learning and build high-performing teams.

This role reports to the Global Head of Haleon Business Services (HBS). Regular international travel will be required. Were proud to operate hybrid working arrangement across all our sites globally as the Centre Head it is expected that this leader is predominantly office-based to role model collaboration.

Why you

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelors degree required. MBA or relevant Masters degree preferred.

• Formal leadership/management training.

• 15-20 years in senior leadership service delivery and stakeholder management type roles.

• Proven experience setting up and maturing multi-functional digital capability centres in Poland or similar markets.

• Leadership experience from functional roles outside of a capability centre environment.

• Global experience with diverse teams and stakeholders.

• CPG/FMCG experience is preferred.

• Poland in-country experience is essential.

• Strong operational planning and organizational skills.

• Ability to work in a matrixed environment.

• On-ground leadership and influence - must be able to lead and drive performance through influencing.

• Talent attraction motivation and development.

• Transition management and delivery.

• Proven track record of Continuous Improvement and Lean practices.

• Excellent communication and negotiation skills.

• Analytical and problem-solving abilities.

• Budget management and resource optimization.

Please save a copy of the Job Description as this will not be available post closure of the advert.

When applying for this role please use the cover letter of the online application or your CV to describe how you meet the competencies for this role as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why Join Us

The future of everyday health is changing. And were thepeople changing front of us is an incredibleopportunity to go beyond what any of us have donebefore. And make everyday health more achievablemore inclusive and more sustainable. For more and morepeople. Sojoin us as we build one of the worlds leadingconsumer healthcare companies. Join us to innovate ourcategory-leading brands. To better understand peopleseveryday health needs. To tackle the biggest barriersthat stand in their way. To change individual and us to work with colleagues who share your restlessenergy. To explore your interests. To stretch yourself todo the best work of your career. And join us as togetherwe build a working experience that encourages us all tolead happier healthier more productive way we see it every day is an opportunity for were going all in to realize it.

Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.

During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process please let your recruiter know by providing them with a description of specific adjustments you are requesting. Well provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.