Director, Visa Consulting & Analytics

Visa Consulting and Analytics (VCA) drives tangible impactful and financial results for Visas network clients. Drawing on our expertise in strategy consulting data analytics brand management marketing operations and macroeconomics VCA supports our partners to solve their most strategic problems.

The US Consulting group within VCA provides consulting and solution services for Visas largest partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability strategic growth customer experience digital payments and managing risk.

The VCA team is looking for a Director to join our consulting team and play a role developing high impact projects for Visas clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Merchant Acquiring and Processing partners. This person will develop initiatives to promote sustainable and profitable growth thereby ensuring that Visa is both the preferred brand and a unique business partner.

Potential engagements could include product development customer acquisition merchant life cycle optimization retention enhancement benchmark analysis or profitability enhancement.

Essential functions include:

• Proactively engage with Visa account management teams in regular strategic and planning discussions cultivate and manage a pipeline of work with merchant acquirers
• Lead consulting initiatives and contribute to closing engagement sales by identifying potential opportunities with merchant acquirers and processors
• Develop frameworks approaches solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement
• Partner with peers in other functional areas (e.g. merchants sales and solutions marketing sales risk innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visas resources
• Produce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
• Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
• Build new scalable solutions toolkits best practice documents and consulting approach that can be applied across VCA

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications:

• 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
• At least 5 years of relevant experience at large management consulting firm or in the payment acceptance industry
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Strong analytical skills with demonstrated intellectual and analytical rigor
• Self-motivated results oriented individual with the ability to handle numerous projects concurrently
• Knowledge and understanding of payments operations and payment schemes including products and services business systems and processes marketing initiatives and card acquiring experience
• Excellent communication storytelling and presentation skills
• Team minded and collaborative
• Technology mindset curious up to date with digital trends and applications

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 151600 to 258800 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time