Customer Service German speaker (fmdiv.)

Ovar - Portugal

Monthly Salary: Not Disclosed

Posted on: 30-10-2025

Vacancies: 1 Vacancy

Job Summary

Your contribution to something big:

You process customer orders smoothly on time customer-oriented and economically either directly or as part of a team for the service technician.
You are the first point of contact between customers and service providers.
You provide information on product availability in a friendly and courteous manner.
You ensure a smooth process for product delivery.
You confidently and decisively discuss delivery difficulties with service providers and consistently monitor the adherence to delivery commitments.

Qualifications :

What distinguishes you:

Education

Completed vocational training as an industrial clerk or equivalent qualification. A university degree is not required.

Experience

Several years of experience in customer service or order management.
Strong proficiency in MS Office (Word PowerPoint Excel) and SAP (especially MM and SD modules).

Know-how

Solid understanding of order processing workflows and customer interaction best practices.

Languages

Professional proficiency in German and English both spoken and written for daily communication with internal stakeholders.

Working Style and Methods

Structured and reliable especially during high-volume periods. A true team player who takes initiative and maintains focus under pressure.

Personality

Customer-oriented solution-driven and approachable. You bring a positive attitude and a commitment to excellence in every interaction.

Additional Information :

Work #LikeABosch includes:

Flexible work conditions

Hybrid work system

Exchange with colleagues around the world

Health insurance and medical office on site (nutrition psychology physiotherapy and general clinic)

Training opportunities (i.e. technical training foreign languages training) & certifications

Opportunities for career progression and continuous professional development

Access to great discounts in partnerships and Bosch products

Sports and health related activities (gym)

Free transports from Porto

Free parking lot

Canteen

Success stories dont just happen. They are made...

Make it happen! We are looking forward to your application!

Remote Work :

Employment Type :

Full-time

Your contribution to something big: You process customer orders smoothly on time customer-oriented and economically either directly or as part of a team for the service technician.You are the first point of contact between customers and service providers.You provide information on product availabili...