The Technical Writer is responsible for developing clear concise and comprehensive documentation that supports Experians products and services. This role involves working closely with the Engineering and Product Management teams to gather information and ensure the accuracy and usability of documentation. The Technical Writer will create user manuals online help release notes and other technical documents that enhance the user experience and facilitate the effective use of the companys offerings with the ultimate goal to provide users with the information they need to understand and utilise our products and services as efficiently as possible.
Responsibilities:
- You will be #LI-hybrid based in Hyderabad and reporting to Client Experience Manager.
- Research write and edit technical documentation including user manuals installation guides API documentation and online help systems.
- Collaborate with engineers product managers and other stakeholders to gather information and ensure accuracy and completeness of documentation.
- Develop and maintain documentation templates and standards.
- Translate complex technical concepts into clear concise and user-friendly content.
- Review and update existing documentation to reflect product updates and changes.
- Ensure documentation complies with industry standards and best practices.
- Assist in the creation of training materials and tutorials.
- Manage multiple documentation projects simultaneously
Qualifications :
Requirements:
- At least 3 years proven experience as a Technical Writer.
- Proficiency in using documentation tools such as Adobe FrameMaker MadCap Flare or similar.
- Familiarity with content management systems (CMS) and version control systems (e.g. Git).
- Ability to understand and interpret technical information and translate it into clear documentation.
- Experience with Agile development methodologies.
- Knowledge of HTML CSS and JavaScript.
- Experience in creating video tutorials and other multimedia content.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Global Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Benefits
Experian care for employees work life balance health safety and support of this endeavor we offer best-in-class family well-being benefits enhanced medical benefits and paid time off.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
The Technical Writer is responsible for developing clear concise and comprehensive documentation that supports Experians products and services. This role involves working closely with the Engineering and Product Management teams to gather information and ensure the accuracy and usability of document...
The Technical Writer is responsible for developing clear concise and comprehensive documentation that supports Experians products and services. This role involves working closely with the Engineering and Product Management teams to gather information and ensure the accuracy and usability of documentation. The Technical Writer will create user manuals online help release notes and other technical documents that enhance the user experience and facilitate the effective use of the companys offerings with the ultimate goal to provide users with the information they need to understand and utilise our products and services as efficiently as possible.
Responsibilities:
- You will be #LI-hybrid based in Hyderabad and reporting to Client Experience Manager.
- Research write and edit technical documentation including user manuals installation guides API documentation and online help systems.
- Collaborate with engineers product managers and other stakeholders to gather information and ensure accuracy and completeness of documentation.
- Develop and maintain documentation templates and standards.
- Translate complex technical concepts into clear concise and user-friendly content.
- Review and update existing documentation to reflect product updates and changes.
- Ensure documentation complies with industry standards and best practices.
- Assist in the creation of training materials and tutorials.
- Manage multiple documentation projects simultaneously
Qualifications :
Requirements:
- At least 3 years proven experience as a Technical Writer.
- Proficiency in using documentation tools such as Adobe FrameMaker MadCap Flare or similar.
- Familiarity with content management systems (CMS) and version control systems (e.g. Git).
- Ability to understand and interpret technical information and translate it into clear documentation.
- Experience with Agile development methodologies.
- Knowledge of HTML CSS and JavaScript.
- Experience in creating video tutorials and other multimedia content.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Global Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Benefits
Experian care for employees work life balance health safety and support of this endeavor we offer best-in-class family well-being benefits enhanced medical benefits and paid time off.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
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