Sr. Workday Technical-Functional Expert Core HCM, Payroll

Sr. Workday Technical-Functional Expert - Core HCM Payroll

Position Summary
CVS Health is looking for a Workday Technical-Functional Expert (with Core HCM Compensation Payroll and Absence expertise) to join our Human Resources Technology team. Were seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR and Payroll business operations by providing optimal and scalable technology solutions. This person will be an integral part of a team responsible for ensuring Workday Payroll product meets the needs of CVS Healths Payroll Legal and Human Resources business partners and stakeholders. The ideal candidate will possess a combination of functional and technical expertise as well as a demonstrated ability to work collaboratively with both technical and non-technical partners. You will provide integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners COEs and HR Shared Services across all business segments. You will establish cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented. Work with dedication and motivation to support the goal of paying all the employees accurately on time every time.

Primary Responsibilities include:

Collaborate with business and technical partners to support the Workday HCM Absence Compensation and Payroll functional areas and roadmap including the established list of global priorities.

Understands the needs of the business and evaluates Workday capabilities through research and testing.

Maintain clear and up to date list of key deliverables and timelines developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.

Ensure that the delivered product meets or exceeds the business needs and business objectives.

Support enhancements project requests and defects. Providing optimal and timely solutions.

Gathering requirements business process optimization fit-gap analysis functional design configuration and testing. Generating necessary documentation in each stage.

Anticipate the needs of the business drawing on experience when providing recommendations.

Liaise with the systems lead and workstream leads to provide expert guidance and recommendations. Ensure timely delivery on KTLO and fixes adhering to department service level agreements with business users.

Partner with workstream and HR Tech leadership on escalations and cross-functional impact serving as a point of contact on follow up and resolution.

Collaborate with key cross-functional partners to maintain transparency consistency in delivery and set expectations.

Actively participate in Workdays semi-annual release process engaging with release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities. Support regression testing and guide regression testing teams.

Awareness of new and planned Workday functionality actively engaging with the Workday Community to prepare and communicate changes that could impact business.

Lead the translation of business requirements to technical solutions and creating appropriate timelines.

Responsible for fit-gap analysis functional design configuring the application user acceptance testing and maintenance of the software solution.

Maintain up to date documentation in tracking tools.

Actively consults with the enterprise HR teams and business units on requirements gathering testing training change management and release. Creating job aids and other training content.

Performing and supporting user acceptance testing and creating necessary documentation including test plans test scenarios test cases and test results.

Ensures adherence to industry best practice actively engaging with Workday Community on future releases. Encourages product innovation and alternative ways of approaching business.

Develops project plans designed to address customer needs and available team resources.

Partner with Product Manager to review the current HR and Payroll Technology stack and solidify the future roadmap.

Integrate relevant data and information and apply the findings to positively impact the Workday strategy and share key insights and actions based on data and metrics.

Challenge partners to think differently regarding HR and Payroll business processes and operational issues act as a thought partner and model creative problem-solving to impact business decisions.

Generating reports and analytics to support various business needs.

Required Qualifications

A minimum of 8 years of experience in HR Technology or other related capacity.

5 years Payroll experience or equivalent in another similar field.

A solid understanding of and experience with the Workday Payroll and Absence modules.

Strong experience in configuring Core HCM Core Compensation and Payroll product areas.

Expertise in configuring and debugging Business Processes and building solutions in Workday.

An understanding of the HR technology landscape including cloud computing and mobile technologies.

Experience working with business gathering requirements performing fit gap analysis designing solutions creating functional designs configuring Workday performing user acceptance testing and maintaining the health of the product. Create necessary documentation in each phase.

Strong organizational analytical time management and problem-solving skills.

Experience taking ownership of the Product area and being responsible for the health of the product.

Ability to provide timely resolution for the defects and collaboration with SaaS vendors to achieve this.

The ability to develop and sustain relationships with business partners and stakeholders. Experience working with business partners to optimize their business processes.

A strong customer service orientation.

The ability to work effectively in a team environment while managing multiple tasks.

Excellent written and verbal communication skills.

A strong work ethic be a self-starter and be able to be highly productive in a dynamic collaborative environment.

Ability to generate reports for analysis data auditing and supporting requests from various business teams.

Ability to mentor and train junior members in the team.

Preferred Qualifications

• Experience supporting HR and Payroll systems for large organizations having non-exempt employees.
  
• Project Management experience
  
• Experience working in Agile Methodology
  
• Experience with change management and communications
  

Education
Bachelors Degree Required