Social Adjustment Services Generalist

Position Responsibilities:

Must ensure the completion of all required professional development assignments in a timely manner for their direct reports

Must complete all required professional development assigned in a timely manner

Must be sensitive to the service populations cultural and socioeconomic characteristics.

Adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self others.

Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information services rendered to clients donors names and gifts internal and external investigations or results of any investigations and financial information.

Adherence to the Code of Conduct and the Faith and Moral is mandatory.

Every employee is required to take a solution-oriented approach in their interactions and undertakings as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.

Other duties as assigned by the Program Director.

* Individualized Service Planning Collaborate with clients to develop tailored service plans addressing needs such as housing employment education transportation legal assistance and access to healthcare (medical and mental health).

* Direct Service & Referrals Provide case management and direct support services including referrals to partner agencies and internal programs ensuring timely access to essential resources.

* Client Empowerment Guide clients toward achieving economic independence and community integration through strengths-based and solution-focused approaches.

* Case Documentation Maintain accurate timely and confidential client records including intakes assessments service plans and progress notes. Track progress toward program objectives using both external refugee databases and internal data systems.

* Reporting & Communication Regularly report on client progress challenges and significant issues to the Director/Manager and contribute to team meetings and program evaluations.

* Professional Development Participate in ongoing training workshops and webinars to strengthen professional skills and ensure compliance with best practices and program requirements.

* Cultural Competence Demonstrate cultural sensitivity and adapt services to meet the diverse needs of refugee and immigrant populations.

* Collaboration Work closely with internal teams and community partners to provide holistic wraparound services that address immediate needs and long-term goals.

Competencies:

Customer Service

Communication

Integrity/Honesty

Resilience

Results Oriented

Minimum Qualifications:

Education

• Bachelors degree in Social Work Human Services or related field preferred; OR 2-4 years of relevant social service experience

License and Credentials

• Reliable transportation
• Valid driver license
• Valid vehicle insurance
• Must be at least 21 years of age
• Must have a clean driving record

Minimum Knowledge and Skills:

• Proficiency in client documentation case management and recordkeeping.
• Strong computer skills including Microsoft Office email and database systems.
• Excellent organizational written and verbal communication skills.
• Critical thinking and problem-solving ability.
• Able to work independently and collaboratively in a fast-paced environment
• Demonstrated commitment to cultural humility and trauma-informed care.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.