People Operations Generalist

Clay Labs

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: $ 175 - 200
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy creativity is the only lasting advantage. Were already helping thousands of customers including Anthropic Waste Management Figma and Ramp go to market with unique data signals and AI research.

In 2025 we crossed $100M in revenue and raised a $100M Series C at a $3.1B valuation backed by world-class investors including Sequoia CapitalG and First Round. We also completed our first first employee tender offer and launched a community equity round for our customers agency partners and club members.

Some things to know about us:


Hear from our employees directly on our Glassdoor page!

People Operations Generalist

At Clay People Operations is about creating the environment where people can do the best work of their this hands-on role youll own our People Operations infrastructure from the ground up: HRIS administration employee lifecycle workflows benefits programs and compliance frameworks.

This year Clay is growing rapidly and expanding this role youll build streamlined technology-driven systems that can support this growth while keeping the unique culture that makes Clay successful. Youll need to know when to automate and when to keep things human when to add structure and when to stay flexible when to build for scale and when to prioritize the now.

In this role youll build your own roadmap in an ambiguous environment. Youll get comfortable creating structure where none exists while also appreciating that too much structure too soon might disrupt the clay magic. How you communicate change will matter as much as the change itself because rolling out new processes requires bringing people along not just implementing systems.

What Youll Do

Build Processes that Remove Friction

  • Design and implement end-to-end employee lifecycle processes that balance consistency and automation with a human touch.

  • Develop globally-inclusive approaches to leave management immigration employment classification and core policies/programs.

  • Evaluate clays current tech stack. Identify gaps and build a comprehensive systems strategy that prioritizes cohesion and data integrity.

Design Benefits That Actually Benefit People

  • Own the full benefits lifecycle from vendor management and negotiation to comprehensive program review ensuring offerings remain competitive aligned with employee needs and reflect Clays commitment to supporting our people.

  • Design and deliver benefits communications that are clear accessible and helpful.

  • Build scalable benefits processes that work across multiple states and countries partnering with Finance on budget planning and cost analysis.

Champion Compliance Without Bureaucracy

  • Manage leave of absence programs (parental leave medical leave disability) with empathy and attention to the human on the other side of the process.

  • Build and streamline compliance and operational workflows by proactively monitoring federal state and international regulatory requirements.

  • Manage statutory compliance requirements and ensure all documentation audits and reporting are up to date.

  • Build compliance infrastructure for international employment classification as we expand globally.

Scale Globally Think Locally

  • Support global expansion while maintaining the unique cultural DNA that makes each Clay office special.

  • Navigate benefits compliance and employment regulations across different countries and jurisdictions while ensuring equitable experiences for all employees.

What Youll Bring

Experience & Expertise

  • 8-10 years in core People Operations or Generalist roles with significant benefits administration and compliance experience.

  • Deep expertise with Rippling (or similar HRIS platforms) and knowledge of the current HR systems ecosystem.

  • Experience managing programs end-to-end including strategic design internal stakeholder management implementation and employee communications.

  • Previous success building (and/or significantly improving!) People Ops infrastructure at a scaling startup (ideally 200-1000 employees).

  • Vendor negotiation and onboarding

Core Competencies

  • Exceptional stakeholder management skills you can work with everyone from employees navigating complex benefits questions to Finance partners managing budgets.

  • Strong analytical and problem-solving abilities with attention to detail (critical for benefits compliance and data accuracy).

  • Bias toward action balanced with strategic thinking.

  • Comfortable with building accessible and delightful documentation.

  • Intellectually curious about the intersection of technology operations and human experience.

  • Outstanding written and verbal communication skills.

About ClayOur mission is to help organizations turn any growth idea into reality.We see growth as a creative practice not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy creativity is the only ...
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Key Skills

  • Dhcp
  • Front Office Management
  • Information Technology Sales
  • Field Sales
  • ITI

About Company

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Implement your creative growth ideas to build pipeline for your sales team. First, maximize your data coverage with 75+ enrichment tools and our AI agent. Then, use AI to craft the perfect outreach.

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