Ticketing Services Coordinator

Ticketing Services Coordinator

Job No.: 686270

Location: Clayton campus

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: $96768 - $104450 pa HEW Level 06 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Monash University Performing Arts Centres has an exciting opportunity for a Ticketing Services Coordinator.

The Ticketing Services Coordinator is responsible for the day-to-day coordination and efficient operation of the MPAC ticketing services including ticketing system administration event client liaison and ticket sales

As the successful candidate you will be responsible for planning coordinating and undertaking specialised administrative tasks of the ticketing management system and MPAC website including implementing planned upgrades and systems improvements as well as coordinate build design configure update and maintain events in MPACs ticketing system and website. Furthermore you will provide leadership supervision coordination and direction to a team of ticketing staff on a day to day basis including planning and rostering of staff and other resources balancing competing priorities to achieve goals and maximise effectiveness efficiency as well as fostering a responsive customer service focused culture.

The ideal candidate will bring a strong background in performing arts ticketing and substantial relevant skills and work experience. The role requires a degree in a relevant field with subsequent relevant experience; or extensive experience in management of a ticketing system box office operation and staff in a multi-venue performing arts complex; or an equivalent combination of relevant experience and/or education/training.

About Monash University

At Monash work feels different. Theres a sense of belonging from contributing to something ground breaking a place where great things happen.

We value difference and diversity and welcome and celebrate everyones contributions lived experience and expertise. Thats why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20000 staff work for Monash around the world. We have 95000 students four Australian campuses and campuses in Malaysia and Indonesia. We also have a major presence in India and China and a significant centre and research foundation in Italy.

In our short history we have skyrocketed through global university rankings and established ourselves consistently among the worlds best tertiary institutions. We rank in the worlds top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply please refer to How to apply for Monash Jobs. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people culturally and linguistically diverse people people with disabilities neurodivergent people and people of all genders sexualities and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments please contact us at in an email titled Reasonable Adjustments Request for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role as determined by the University.

Enquiries: Mr Paul Lin Ticketing Services Manager

Position Description:Ticketing Services Coordinator

Applications Close:Wednesday 19 November 2025 11:55pm AEST

Supporting a diverse workforce