About the job: Trainer - Ecommerce (Cebu) Onsite
Nature Of the Account: Ecommerce
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule: 24x7
Educational Requirement:
- Finished at least 2 years in college without back subject(s)
Work Experience:
- Minimum 1 year experience as a trainer
- Preferred: Retail background but can be a trainer for any customer service accounts
- Good communication skills
Responsibilities:
- Training Needs Assessment: Identify skill gaps and training requirements through surveys interviews and performance analysis.
- Curriculum Development: Design and develop training programs including materials presentations and online resources tailored to different departments and skill levels.
- Training Delivery: Conduct training sessions workshops and seminars using various methods like lectures interactive activities and simulations.
- Evaluation and Improvement: Assess the effectiveness of training programs through assessments feedback and performance metrics and make necessary adjustments.
About the job: Trainer - Ecommerce (Cebu) Onsite Nature Of the Account: Ecommerce Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule: 24x7 Educational Requirement: Finished at least 2 years in college without back subject(s) Work Experience: Minimum 1 year e...
About the job: Trainer - Ecommerce (Cebu) Onsite
Nature Of the Account: Ecommerce
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule: 24x7
Educational Requirement:
- Finished at least 2 years in college without back subject(s)
Work Experience:
- Minimum 1 year experience as a trainer
- Preferred: Retail background but can be a trainer for any customer service accounts
- Good communication skills
Responsibilities:
- Training Needs Assessment: Identify skill gaps and training requirements through surveys interviews and performance analysis.
- Curriculum Development: Design and develop training programs including materials presentations and online resources tailored to different departments and skill levels.
- Training Delivery: Conduct training sessions workshops and seminars using various methods like lectures interactive activities and simulations.
- Evaluation and Improvement: Assess the effectiveness of training programs through assessments feedback and performance metrics and make necessary adjustments.
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