Key Account Manager

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Act as a member of the Store Sales team and proactively contribute to commercial plan/output to deliver to the common objectives and goals.

Analyze the local market specifically business customers and their business needs and use this knowledge to improve the business customers shopping experience.

Build long-lasting relationships with local business community and actively spread the awareness of the brand and partner for business in the local market.

Present and sell larger projects to the customers stakeholder/management groups.

Analyse sales and customer KPI performance and use this knowledge to prioritise initiatives and improve performance.

Secure knowledge of the product range and services business-approved range national priorities volume commitments local market conditions and local store and online competitors.

Lead negotiations in finalizing terms and pricing for RFPs and other Key Account deals follow-up on customer journey and see projects to completion.

Responsible for overseeing execution of won deals coordinating and collaborating with co-workers across the business to proactively manage the process and avert issues.

Responsible to lead after sales care for key account deals follow up with help and information to secure long-term business relationships and an excellent customer experience.

Be an active player in driving an open and sharing climate being a role model of the values and contribute to the transformation of the business.

Act as a member of the Store Sales team and proactively contribute to commercial plan/output to deliver to the common objectives and goals. Analyze the local market specifically business customers and their business needs and use this knowledge to improve the business customers shopping expe...