IT CRM Administrator
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
The IT / CRM Administrator will be responsible for administering Salesforce and platforms maintaining data integrity managing user access and supporting automation of business workflows. This role will be pivotal in ensuring operational efficiency and providing technical support to the sales operations and finance teams.
The IT / CRM Administrator will be responsible for administering Salesforce and platforms maintaining data integrity managing user access and supporting automation of business workflows. This role will be pivotal in ensuring operational efficiency and providing technical support to the sales operations and finance teams.
Key Responsibilities:
- Administer Salesforce and systems including user setup permissions and system configuration.
- Maintain data accuracy completeness and integrity across all platforms.
- Monitor system performance and troubleshoot technical issues.
- Automate business processes and workflows to improve operational efficiency.
- Provide support and training to staff on system usage and best practices.
- Collaborate with cross-functional teams to identify CRM and workflow requirements.
- Assist in the implementation of system upgrades enhancements and integrations.
- Generate reports and dashboards to support business decision-making.
- Ensure compliance with company policies and data protection regulations.
- Document processes workflows and system procedures.
- Minimum 35 years experience as a CRM Administrator or IT Systems Administrator preferably with Salesforce and .
- Proven experience managing CRM systems automating workflows and maintaining data integrity.
- Strong analytical problem-solving and organisational skills.
- Excellent communication skills with the ability to train and support non-technical users.
- Proficient in Microsoft Office and IT tools; knowledge of Salesforce or similar platforms essential.
- Experience with data migration reporting and dashboard creation advantageous.
- Ability to work independently and collaboratively in a fast-paced international environment.
- Detail-oriented methodical and proactive in identifying system improvements.
- Competitive salary aligned with UK standards.
- Opportunity to work with a reputable UK-based international company.
- Exposure to international operations and collaboration with UK teams.
- Professional development and growth within a supportive in-office environment in Cape Town CBD.
- Dynamic collaborative team culture with emphasis on technology and process efficiency.
Required Experience:
Unclear Seniority
Key Skills
- IT Experience
- Mac Os
- Active Directory
- Computer Networking
- DICOM
- Microsoft Windows Server
- Windows
- ITIL
- Operating Systems
- Dns
- Google Suite
- Troubleshooting
About Company
West Coast Personnel, Recruitment Agency Cape Town. We find employers the right candidates to enhance theirs staff complement with rigorous employee vetting.
