Front Desk Officer
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Job Location:
Monthly Salary:
Posted on:
27-10-2025
Vacancies:
1 Vacancy
Job Summary
About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.
Today the Group owns operates and manages 100 hotels under our family of five brands: Shangri-La Hotels & Resorts Shangri-La Signatures Kerry Hotels JEN by Shangri-La and Traders.
Luxury 5-Star Hotel in Hong Kong Island Shangri-La
About the Role
As aFront Desk Officer you will be managing the key aspects of guest room operations toensurea smooth and personalized experience aligned with Shangri-Las service standards.
Key Responsibilities
- Ensure all guest interactions are handled with professionalism and warmth.
- Efficiently manage check-ins and check-outs and cashiering functions.
- Build lasting relationships with guests to enhance satisfaction and loyalty.
- Perform any other duties as assigned by Management.
About You
- Higher Diploma or above in Hospitality Management or related disciplines.
- At least 1 year of experience in Rooms Departments in sizable Hotels.
- Strong interpersonal and organizational skills.
- Customer-oriented outgoing and self-motivated personality.
- Excellent command of spoken English Cantonese and Putonghua.
Why Join Us
- A workplace that values your passion and supports self-realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits recognition programs and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect value diversity and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
Required Experience:
Unclear Seniority
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
About Company
Book direct for offers and packages at the best rate guaranteed. Join Shangri-La Circle to enjoy exclusive member rates with more flexibility and privileges.
