Application Support Officer (China)

Role: Application Support Officer (China)

Salary: 158100 (yuan per year) depending on experience

Location: China (Beijing preferred)

Contract: Permanent

Hours: Full-time (40 hrs)

A bit about us

Here at NCUK we consider ourselves a unique organisation. A consortium of leading international universities NCUK is an international organisation and we provide overseas students with guaranteed access to universities through our pathway qualifications. More than 50000 students have successfully progressed to NCUK Universities worldwide by completing our qualifications. Our qualifications combine the highest of academic standards with exceptional language study and cultural skills and are currently delivered in more than 30 different countries across four continents. NCUK is a trading subsidiary of the Northern Consortium a registered educational charity.

What were looking for

We have an exciting opportunity for a highly motivated customer-focused individual to join NCUK as Application Support Officer.

This role is responsible for administration and daily conversion activities through various channels that support students decision-making journey to university placement with the aim of continuing to increase placement rates to NCUK universities in alignment with NCUKs strategy through supporting students in finding the most suitable course for their academic profile and student experience needs. The role will support admissions administration and the processing of applications to overseas universities ensuring quick turnaround times and data accuracy.

The post holder will also be part of planned conversion campaign activities (as appropriate) and ad-hoc interactions working closely with regional University Recruitment and Conversion colleagues to ensure seamless service for students and other stakeholders.

Please click here for the Job Description & Person Specification if you are applying via Indeed please visit the role via our website below for the link to view this:

will you do

This role will be responsible for supporting the administration and processing of university applications throughout all stages of the student journey to university ensuring seamless service delivery for students study centre counsellors and other stakeholders.

For this role you will need to validate documentation relating to all stages of the university application process and subsequently meet application upload/submission SLAs.

You will also be responsible for monitoring the student journey pipeline including offering turnaround times submission of additional documentation pre-departure preparations deposit and visa stages to ensure that key performance indicators are being met and your overall target will be met.

You will be expected to proofread and format documents relating to all stages of the university application process.

What do you need

To thrive in this role the ideal candidate will have: demonstrable experience in managing records and data demonstrable experience of working in a fast paced commercial customer-facing environment and experience of working towards achieving and exceeding sales targets.

What we offer

In joining us we offer the below benefits:

• 35 days holiday inclusive of local bank holidays
• Sick pay
• Maternity paternity and adoption leave pay
• Perkbox monthly points to use towards perks receive discounts and cashback

• Learning Management System

• Employee Assistance Programme 24-hour support and advice
• Remote-first approach flexibility to work where youre most productive.
• Christmas & Summer Social events
• End of year shutdown - discretionary days off between Christmas and New Year

How to apply

Please click Apply & submit your CV with a short covering letter highlighting how your experience and skills meet the requirements of the job description/person specification.

Your CV should be in Microsoft Word or PDF Format.

If you have any further questions before applying please send an email to .

At NCUK we value diversity and the importance of an inclusive workplace. We strongly encourage applications from individuals with diverse backgrounds including people with disabilities women young people ethnically diverse people Veterans and serving British regular or reserve Armed Forces Personnel and the LGBTQ community.

If you require any reasonable adjustments to participate in the recruitment process please let us know and we will be happy to accommodate your needs.

We encourage candidates to apply regardless of if you meet all aspects of the job description. We believe in the potential of individuals with varied backgrounds and experiences - your unique skills and perspectives could be a valuable addition to our team!

The closing date for applications will be 3rd November 2025.

The interview process will be:

• First stage: an initial Teams interview on 5th/6th November
• Second stage: an informal chat on Teams on 7th November

Apply today and be a part of our mission to deliver exceptional university pathway programmes!

Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

This role is being managed in-house by our People & Talent team. Were not working with agencies on this vacancy so please no speculative CVs or direct emails.

Required Experience:

Junior IC