Location: Kampala Uganda
Expatriates encouraged to apply
The role requires a results-oriented individual with strong leadership operational and customer service skills to ensure efficient repair processes effective inventory control and superior customer satisfaction.
Key Responsibilities:
- Manage repair intake job card documentation and technician assignments.
- Monitor daily operations reports and KPIs.
- Handle customer communication updates and after-service feedback.
- Oversee spare parts ordering stock levels and petty cash management.
- Lead mentor and evaluate the performance of service staff.
Requirements
Requirements:
- Bachelors Degree in Business Engineering or a related field.
- Proven experience (6 years) in service centre or technical operations management.
- Strong leadership customer service and communication skills.
Location: Kampala UgandaExpatriates encouraged to applyThe role requires a results-oriented individual with strong leadership operational and customer service skills to ensure efficient repair processes effective inventory control and superior customer satisfaction.Key Responsibilities:Manage repair...
Location: Kampala Uganda
Expatriates encouraged to apply
The role requires a results-oriented individual with strong leadership operational and customer service skills to ensure efficient repair processes effective inventory control and superior customer satisfaction.
Key Responsibilities:
- Manage repair intake job card documentation and technician assignments.
- Monitor daily operations reports and KPIs.
- Handle customer communication updates and after-service feedback.
- Oversee spare parts ordering stock levels and petty cash management.
- Lead mentor and evaluate the performance of service staff.
Requirements
Requirements:
- Bachelors Degree in Business Engineering or a related field.
- Proven experience (6 years) in service centre or technical operations management.
- Strong leadership customer service and communication skills.
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