Executive Customer Service Airline Ticketing & Reservations

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Position:

The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing flight reservations and related products and services.

The Requirements:

SPM/STPM/Diploma/Degree in any discipline
Excellent command of spoken and written English and Bahasa Malaysia.
Experience in ticketing and customer service in the travel industry will be an added advantage
Possess initiative able to work independently and as a team
Dynamic highly motivated and a result-oriented team player with good interpersonal skills

The Package:

Attractive Basic Salary: RM2000 during training RM2250 during probation & RM2500 during confirmation.
Attendance Allowance: can earn up to RM900 per monthupon confirmation only
5% of Performance Related Bonus on a quarterly basis upon confirmation only
Contact Centre Operating Hours : 24/7
Work days/Hours: 5 day week shift based; off days based on roster
15 days Annual Leave / 14 days Medical Leave
Medical and hospitalization insurance coverage

Office Location 25th floor Menara TA One 22 Jalan P. Ramlee 50250 Kuala Lumpur
Email
Website

The Position:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing flight reservations and related products and services.The Requirements: SPM/STPM/Diploma/Degree in any discipline Excellent command of spoken and written English an...