Pet Sales Consultant
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Job Location:
Newcastle - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Pacific International Insurance we believe in more than just insurance we provide soft landings when our customers their pets and our team need it most. As a purpose-driven Australian-owned pet insurance company were growing fast and looking for Pet Sales Consultants to deliver exceptional customer experiences.
This role is based in our Newcastle office with on-site parking provided.
About the role
As a Pet Sales Consultant youll be the friendly and knowledgeable voice of a new and exciting brand supporting pet owners with care empathy and confidence. Youll manage both inbound and outbound calls with new and existing customers focusing on:
- Retention & win-back: engaging existing policyholders addressing concerns and helping them see the value of staying protected.
- Sales: identifying customer needs tailoring coverage options and confidently closing sales to achieve team and individual targets.
- Service excellence: providing transparent accurate and empathetic guidance to ensure every interaction leaves customers feeling supported.
This is a collaborative role where your ideas and feedback will help shape continuous improvements while your dedication to service and compliance ensures we meet the highest standards.
About you
Were after people who love pets and thrive in a sales-driven customer-first environment. To succeed youll bring:
- Previous experience in sales customer service or a call centre environment.
- Strong communication skills confident clear and empathetic.
- A customer-first mindset with genuine passion for pets.
- The ability to multitask with systems while holding meaningful conversations.
- Confidence to ask questions uncover needs and recommend solutions.
Bonus points if youre:
- A persuasive problem-solver whos resilient under pressure.
- Adaptable proactive and keen to learn in a supportive team environment
Why you will love working with us
- Competitive remuneration and variable rewards
- Supportive and collaborative hybrid work environment that values work-life balance
- Wellbeing Program offering EAP and annual wellbeing reimbursement
- Volunteer and support opportunities to make a difference in your local community
- Reward and Recognition Program offering both monetary rewards and additional leave at key service milestones
- A mission-driven company focused on the wellbeing of pets and their people
- A supportive values-led culture where care and integrity come first
- The chance to shape a growing business with real leadership influence
If youre motivated by sales love connecting with people and are passionate about pets wed love to hear from you!
Apply now and be part of something meaningful at Pacific International Insurance or contact Georgi Evans on (02)
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Door-to-Door Experience
- B2B Sales
- Customer Service
- Communication skills
- Basic Math
- Retail Sales
- Analysis Skills
- High-end Sales
- Outside Sales
- negotiation
About Company
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