Communications Support Internship

Gainesville, FL - USA

Monthly Salary: Not Disclosed

Posted on: 19 days ago

Vacancies: 1 Vacancy

Job Summary

Classification Title:	OPS Intern or Student Intern
Classification Minimum Requirements:	MUST BE AT LEAST 18 YEARS OF AGE UF Student Assistant This position is open to all students eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. OPS Intern Must have a high school diploma or equivalent.
Job Description:	UF Information Technology (UFIT) is currently seeking a talented and highly motivated part-time Communications Support Intern to join ICT a unit within UFIT for 2026 (Spring Summer and Fall 2026 semesters). This paid internship is designed to provide students currently enrolled in college an opportunity to learn practical skills and gain experience to propel them into a successful career in Information intern will be responsible for supporting the setup troubleshooting and deployment of Cisco VoIP devices performing analog troubleshooting and repairs and maintaining thorough documentation of deployed devices across campus. Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Floridas innovative and inspirational community. Based in Ayers Medical Plaza the UFIT Communications Support team consists of four experienced infrastructure technicians and one Customer Service Representative. Together they manage and support the comprehensive Cisco VoIP phone network across campus and within UF Health along with analog devices voice gateways (VGs) and essential emergency notification equipment including classroom speakers elevator phones and all Blue Light Emergency phones on campus. The team also supports UF REC sites off-campus collectively maintaining approximately 23000 devices. Some key responsibilities and characteristics of this position are: Assist in phone configuration changes. Assist in the physical setup for new phone deployments. Assist in documentation for new phone deployments and phone updates. Assist in troubleshooting VoIP and analog issues. Some key learning outcomes for the student intern are: Proficient in VoIP and analog technology Proficient in VoIP and analog troubleshooting Building competences in Communication Support systems such as Unity Call Manager and Pinnacle About UF Information Technology Led byVice President and CIO Elias Eldayrie the eight departments comprising UFIT are: Academic Technology; Applications Development and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance visithttps:// the University of Florida One of Americas all-around best universities the University of Florida drives future-making education eye-opening discoveries life-saving health care and community-building collaboration for our state our nation and our world. UF is in Gainesville a city of approximately 150000 residents in North-Central Florida 50 miles from Floridas West Coast 67 miles from the Atlantic Ocean and within a 2-hour drive to large metropolitan areas (Orlando Tampa Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities including hiking biking and nature photography. UFs large college sports programs museums and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer atVisit Gainesville.
Expected Salary:	$15.00 per hour
Required Qualifications:	MUST BE AT LEAST 18 YEARS OF AGE UF Student Assistant This position is open to all students eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. OPS Intern Must have a high school diploma or equivalent.
Preferred:	The ideal candidate will possess the following education experience and skills: Proficiency in Microsoft Excel Exemplary communication/customer service skills Team collaboration Attention to detail Problem-solving skills
Special Instructions to Applicants:	A Level 2 Criminal Background Screening is required Applicants are required to submit with their application: Cover Letter Resume or CV Professional References (Minimum of 3) Application must be submitted by 11:55 p.m. (E.T.) of the posting end date.
Health Assessment Required:	No

Required Experience:

Intern

Classification Title:OPS Intern or Student InternClassification Minimum Requirements:MUST BE AT LEAST 18 YEARS OF AGEUF Student AssistantThis position is open to all students eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2....

Classification Title:	OPS Intern or Student Intern
Classification Minimum Requirements:	MUST BE AT LEAST 18 YEARS OF AGE UF Student Assistant This position is open to all students eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. OPS Intern Must have a high school diploma or equivalent.
Job Description:	UF Information Technology (UFIT) is currently seeking a talented and highly motivated part-time Communications Support Intern to join ICT a unit within UFIT for 2026 (Spring Summer and Fall 2026 semesters). This paid internship is designed to provide students currently enrolled in college an opportunity to learn practical skills and gain experience to propel them into a successful career in Information intern will be responsible for supporting the setup troubleshooting and deployment of Cisco VoIP devices performing analog troubleshooting and repairs and maintaining thorough documentation of deployed devices across campus. Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Floridas innovative and inspirational community. Based in Ayers Medical Plaza the UFIT Communications Support team consists of four experienced infrastructure technicians and one Customer Service Representative. Together they manage and support the comprehensive Cisco VoIP phone network across campus and within UF Health along with analog devices voice gateways (VGs) and essential emergency notification equipment including classroom speakers elevator phones and all Blue Light Emergency phones on campus. The team also supports UF REC sites off-campus collectively maintaining approximately 23000 devices. Some key responsibilities and characteristics of this position are: Assist in phone configuration changes. Assist in the physical setup for new phone deployments. Assist in documentation for new phone deployments and phone updates. Assist in troubleshooting VoIP and analog issues. Some key learning outcomes for the student intern are: Proficient in VoIP and analog technology Proficient in VoIP and analog troubleshooting Building competences in Communication Support systems such as Unity Call Manager and Pinnacle About UF Information Technology Led byVice President and CIO Elias Eldayrie the eight departments comprising UFIT are: Academic Technology; Applications Development and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance visithttps:// the University of Florida One of Americas all-around best universities the University of Florida drives future-making education eye-opening discoveries life-saving health care and community-building collaboration for our state our nation and our world. UF is in Gainesville a city of approximately 150000 residents in North-Central Florida 50 miles from Floridas West Coast 67 miles from the Atlantic Ocean and within a 2-hour drive to large metropolitan areas (Orlando Tampa Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities including hiking biking and nature photography. UFs large college sports programs museums and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer atVisit Gainesville.
Expected Salary:	$15.00 per hour
Required Qualifications:	MUST BE AT LEAST 18 YEARS OF AGE UF Student Assistant This position is open to all students eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. OPS Intern Must have a high school diploma or equivalent.
Preferred:	The ideal candidate will possess the following education experience and skills: Proficiency in Microsoft Excel Exemplary communication/customer service skills Team collaboration Attention to detail Problem-solving skills
Special Instructions to Applicants:	A Level 2 Criminal Background Screening is required Applicants are required to submit with their application: Cover Letter Resume or CV Professional References (Minimum of 3) Application must be submitted by 11:55 p.m. (E.T.) of the posting end date.
Health Assessment Required:	No