Oliver Wyman Knowledge Manager CTT Mexico City
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
Company:
Oliver WymanDescription:
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries Oliver Wyman combines deep industry knowledge with specialized expertise in strategy operations risk management and organization transformation. The firm has more than 6000 professionals around the world who work with clients to optimize their business improve their operations and risk profile and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wymans thought leadership is evident in our agenda-setting books white papers research reports and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies. Visit our website for more details about Oliver Wyman:
Job Overview:
Oliver Wyman is seeking a Knowledge Manager based in Mexico to support our global Consumer Telco & Technology (CTT) business. This is a fantastic opportunity for individuals looking to expand their experience while being part of a dynamic fast-paced global knowledge management team within a prestigious consulting firm. This role will report directly to the CTT Knowledge Expert based in Madrid and involve substantial interaction with the global CTT Knowledge team. An immediate start date is available for the successful candidate.
About Consumer Telco & Technology (CTT):
CTT is a specialized practice within the Oliver Wyman consulting business. We serve consumer-facing businesses such as retailers and consumer goods companies as well as companies in the telecommunications technology media and broader business services sectors.
Key Responsibilities:
This is an exciting opportunity to support a critical industry during a time of much change and opportunity. The primary purpose of this role is to facilitate knowledge codification and sharing across the global CTT practice and within Oliver Wyman to assist consultants and partners in delivering client engagements and securing new opportunities. The Knowledge Manager is part of a global CTT Knowledge Management team responsible for managing content and developing tools and processes that enhance the flow of knowledge within the firm.
Serve as a key resource for CTT Partners and Consultants to help them be commercially successful and impactful by providing them timely information and resources they need.
Identify collect and curate valuable CTT intellectual capital (IC) for reuse as knowledge assets.
Maintain knowledge and file systems while developing databases and tools to store and share key insights for business development account management etc.
Support or potentially lead specific aspects of the CTT Knowledge Plan including effectively managing senior stakeholders to ensure high-quality service delivery.
Create take ownership of and/or maintain specific CTT knowledge products as directed by the Knowledge Expert.
Experience Required:
Educated to Degree level.
A minimum of4 yearsof experience in knowledge management research business development strategy consulting or investment banking.
Experience in one or more sectors within the CTT industry (e.g. retail and distribution consumer goods telecom and media technology business services leisure and hospitality).
Ideal candidates will have prior experience in strategy or management consulting.
Research skills are advantageous.
Technical Skills:
Proficiency in Excel.
Strong skills in PowerPoint.
Familiarity with SharePoint or other file management tools.
Understanding of database management data management and data analysis principles.
Experience using generative AI tools and their applications.
Skills and Attributes:
Proficiency inbusiness-level English as it is the primary working language.
Ability to thrive in aglobal multicultural environment.
A growth mindset with a strong inclination towards personal development.
Confident in stakeholder engagement and management.
Adaptable and agile in problem-solving and execution.
Capacity to operate under pressure and within tight deadlines.
Strong organizational skills with the ability to manage multiple tasks and requests simultaneously.
Attention to detail and high accuracy in content grammar and numeracy.
Flexibility to switch between independent work and collaborative teamwork.
Delivery of impactful and value-added outcomes.
Curiosity regarding client context and industry trends.
Required Experience:
Manager
Key Skills
- System Architecture
- Records Management
- Zendesk
- Customer Support
- Live Chat
- IT Service Management
- ITIL
- Sharepoint
- Metadata
- Knowledge Management
- Intelligence Analysis
- Content Management
About Company
Veritas provides commodity trading and risk advisory to optimize trading strategies and operations by harnessing CTRM systems, advanced analytics, and AI.
